Customer Service Public Relations

KEISHA STEWART

***** ***** *** 708-***-**** *************@******.***

Skills Summary

Developed strong organizational and communication skills in a collaborative environment and seeking to transition skills into a new dynamic field to push impactful growth and results. Energetic and dedicated individual with a strong sense of responsibility and passion for making a positive impact in any environment. Excels at managing guest interactions and ensuring that operations are seamless while also maintaining a welcoming atmosphere. Striving to transition this into a new atmosphere where these skills will continue to contribute to customer satisfaction.

Education

Thornwood High School-High School Diploma (Aug 2020-May 2024)

- 3.8 GPA

- Rank Top 20% of Class

- International Baccalaureate Student (IB)

- Extracurriculars: Track and Field

Xavier University of Louisiana-Bachelor of Science (Aug 2024- Present, Expected 05/2028)

- Developmental Psychology Major

- 3.2 GPA

- Extracurricular Activities: XU Wrestling Manager, Psychology Club

- Leadership Course and Certificate of Completion

Experience

Chili’s Grill and Bar

Host/Server May 2024- Aug 2024

- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts

- Answered customer questions about hours, seating, and menu information.

- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

- Supported servers, food runners and bussers with keeping dining area ready for guests. 2

- Worked with front of house staff to move tables and adjust seating to accommodate special requests

- Accurately completed opening and closing shift duties

- Checked restrooms to ensure cleanliness.

Harvey Park District

PPW Worker May 2023- July 2024

- Worked fast to compete daily tasks and meet daily deadlines

- Followed Instructions and procedures to complete assigned tasks.

- Maintaining all park district locations and property (indoor and outdoor)

- Host and assist in all Public Relations and Events

- Honoring the City of Harvey with acts of Community Service

- Guiding the Youth (summer camps, trips, mentoring sessions, activities, etc.)

- Loaded, Unloaded, and moved material to and from storage and production areas.

- Developed strong customer service and product knowledge skills to enhance individual and team performance.

Acknowledgements

Volunteer Work (XULA)

- Over 55+ hours of Community service at Xavier University of Louisiana

- Service acts consist of the following

o School care

o After School Care locations

o Pet rescue sites

o Gardening and lawn care

o Homeless Shelters/ Donation Sites

Contact this candidate