A D M I N I S T R A T I V E P R O F E S S I O N A L
N I C O L E T T E FARMER
• Executive & Administrative Support
• School Information Systems (TERMS,
Data Warehouse, Optispool)
• Calendar & Meeting Coordination
• Data Entry & Database Management
• Budgeting & Billing Support
• Payroll & Benefits Processing
• Union & Labor Relations Assistance
• Customer Service & Interpersonal
Communication
R E L E V A N T E X P E R I E N C E
F U L L E M P L O Y M E N T H I S T O R Y A V A I L A B L E U P O N R E Q U E S T ; N O G A P S I N S E R V I C E .
ADMINISTRATIVE ASSISTANT – PROFESSIONAL
STANDARDS & LABOR RELATIONS
SCHOOL BOARD OF BROWARD COUNTY, FL – FORT LAUDERDALE 09/2022 - 05/2025
• Coordinated union grievance and negotiation meetings, maintained detailed notes and documentation
• Managed department calendars, scheduled multi-party meetings, and processed district-wide Memos of Understanding
• Handled payroll submissions, phone communications, and database updates (FileMaker Pro, Excel)
BILLING SPECIALIST – BENEFITS & EMPLOYMENT
SERVICES
SCHOOL BOARD OF BROWARD COUNTY, FL – SUNRISE
10/2019 - 09/2022
• Processed employee leave billing, SAP benefit updates, and insurance cancellations
• Reconciled deductions/refunds and coordinated with Aetna on employee eligibility
• Produced reports, handled discrepancies, and supported HR with benefits-related communication
Detail-oriented and resourceful
administrative professional with extensive
experience supporting school district
operations, information systems, and office
management. Known for exceptional
organizational skills, accuracy in data entry
and recordkeeping, and a calm, professional
demeanor in high-paced environments.
Proficient in Microsoft Office Suite, SAP,
student information systems, and calendar
coordination.
• Human Resources Certification – Florida
International University
• Training in Effective Interviewing, Stress
Management, and Communication Skills
C E R T I F I C A T I O N S
S K I L L S
S U M M A R Y
C O N T A C T
Davie, FL
*********@*****.***
INFORMATION MANAGEMENT TECHNICIAN/REGISTRAR
EAGLE POINT ELEMENTARY – WESTON, FL
04/2007-04/2016
• Maintained student enrollment records and ensured compliance with State reporting deadlines
• Generated FTE and Class Size Reduction reports, created master schedules for staff
• Awarded Employee of the Year for outstanding accuracy and efficiency
OPERATIONS SPECIALIST – COMPUTER OPERATIONS
SCHOOL BOARD OF BROWARD COUNTY, FL SUNRISE
04/2016-09/2019
• Scheduled production jobs and verified quality control before releasing data
• Reviewed operation documentation and recommended improvements