Customer Service Quality Assurance
Resume:
Austin Held
Yukon, Oklahoma ***99
Cell Phone: 405-***-****
Email: **************@***.***
Objective:
Obtain a position where I can maximize my management skills, quality assurance, program development, and training experience. To create the best customer service represented. Become a leader in the skills I have obtained over my years in the working industry. Education
Coppell High school
August, 2000-2005.
Recommended Plan of Degree.
Work History:
Handyman:
Odd jobs for friends and family.
2022-2025
Waco Lumber Yard:
Worked on the assembly line. Sorted lumber off the conveyor belt. 2020-2021
Yardi Systems:
Maintenance/Military calls, Utility Billing, Rent Payments, HUD/Government online tech support for the website. Roughly 60-70 inbound calls a day, also 10-15 outbound as well. A lot of customer support daily. Leasing Emails as well.
2011-2013
Howard Wangs China Grill:
Started off as a busser. I worked my way to becoming a full time Server. 2013-2015
Jimmy Johns:
In shop orders, deliveries. Maintaining orders during the rush. 2013-2015
Which Wich:
Shift Leader
2009-2010.
Counted money, in charge of the store, inventory.
Subway:
Shift Leader/Assistant Manager
2006-2008.
Counted money, was in charge of the store, inventory checks, and handled out-going orders. Amazon:
Warehouse Stocking
2009
Stocked boxes, picked and drop items for outgoing shipping. Machinery Work. Sprouts Farmers Market:
2006
Stocked groceries/food items.
Tom Thumb:
Bagger/Stocking
2006-2007
Bagged Groceries/stocked food items.
Certifications, Diplomas & Training:
High school Diploma. Employee of the Month 5x. 15 years of Keyboard Training. Customer Service training. Computer smart/savvy.
Additional Information:
I can work long hours, have experience in 3 warehouse jobs, and can also multitask well. I just moved here from Dallas, Texas 2 years ago to pursue a new opportunity. I have experience from the food industry to warehouse work for the past 15 years.
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