Service Representative Customer

Autumn Dietscher

Motivated, friendly, efficient

EXPERIENCE

Assembly Technician

Surfacide, Waukesha, WI

June 2024 - Current

Managed inventory to ensure optimal stock levels.

Performed assembly operations with accuracy.

Maintained cleanliness and organization of workspace.

Configured machines for optimal performance.

Customer Service Representative

EmbedTek, Waukesha, WI

December 2022 - June 2024

• Responded to customer requests for products, services, and company information.

• Resolved associate, tool and service delivery issues revealed by statistical reports.

• Met customer call guidelines for service levels, handle time and productivity.

• Created and maintained detailed database to develop promotional sales.

Customer Service Representative

Vans, Appleton, WI

November 2021 - December 2022

• Responded to customer requests for products, services, and company information.

• Resolved associate, tool and service delivery issues revealed by statistical reports.

• Met customer call guidelines for service levels, handle time and productivity.

• Created and maintained detailed database to develop promotional sales.

EDUCATION

Appleton West, Appleton — High School Degree

September 2015-June 2019

SKILLS

Technological skills

Communication

Problem solving

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