Distribution Center Customer Service
Resume:
East Orange, NJ
*******@*****.***
Kimberly Dorr
Objective
To obtain a challenging position within an organization utilizing my skill sets and ability for an opportunity for advancement and growth.
11/2023-2/2025- Housing Works Cannabis Co-NYC
Budtender- within a span of 15 months was able to accommodate over 20k in customers, my total amount made to date is over 1.75mil. I have knowledge in many of the products that nyc/nj has to offer. I have been top seller for many days and months such as for the month of march being the highest of 112k. I also have great reviews on google and Reddit as well. Great with the Blaze application used for payment and products, credit/debit machines as well.
9/2021- Rent The Runway- Secaucus NJ
Process assistant/lead of picking dept. as 3/23
Making sure all invoices for the workday are complete in a timely fashion,
Transfer shipments into company system to ensure quailty of inventory for distribution center needs.
10/4/2017-5/16/21- Sodexo/St.Peter’s University Jersey City, NJ
Grill cook
-Prep and serve college students in a timely manner
-Make sure all HAACP logs are done, and station is cleaned and disenfected for the next shift
- Make sure all food is properly handled, cleaned, and cooked to standards
-Making sure all students feel the quality of a at home atmosphere
Experience
10/15/15 -- 6/2017 Preferred Freezer Services Jersey City, N.J.
Repack Associate
- Accomadate Customer's needs and wants for order objective.
-Repack Customer's orders in a timely fashion.
-Verify inventory needed for customer's orders
-Take weights of products coming off of containers before put in inventory.
Experience
12/2014 – 10/9/15 Shoprite Jersey City, N.J.
Online Associate
Shopping customers’ orders in a timely manner.
Verify all daily invoices are complete.
Verify all accounts are charged and processed with bookkeeping.
Interact with numerous customers in person and on the phone
09/2009 - 09/2014 Atlantic Coast Media Group Jersey City, N.J.
Distribution Center Lead of Shipping Dept.
Distributes invoices for fulfillment amongst fulfillment team.
Assists management by organizing the fulfillment team in order to maximize efficiency and meet daily goals.
Assists return processing team with excess workload in order to meet daily goals.
Assists in inventory management by adding to inventory levels via internal database.
1/2008 – 09/2009 American Self Storage Jersey City, N.J.
Storage Consultant
Heavy volume customer service.
Assisting in increasing sales for the company.
Suggested products offered by the company to new clients.
Performed administrative duties
8/2006 – 10/2007 Hot Sox Inc. Secaucus, N.J.
Assistant Supervisor of Packaging, Returns, Rework, & Sample Departments
Assisted supervisor in sending all packaging out to mills.
Issued credits in system for all returns received from stores.
Supervised rework assigned to employees.
Entered orders in system and scanned out inventory for orders.
Assisted in all aspects of supervision of warehouse labor.
4/2004 – 6/2006 Roth Harris Associates Bayonne, N.J.
Marketing Research Interviewer
Entered in business surveys for companies in order to enhance marketing procedures.
Dealt with executives from various companies in order to ensure quality of various items and increase profit.
Maintained heavy call volume and customer service duties precisely and efficiently.
Education
June 1999 James J. Ferris High School Jersey City, N.J.
In addition, have completed business and college prep courses.
Skills
References
Computer Skills
MS Office (Word, PowerPoint, and Excel) Lotus Notes, Accuterm97, Space Control, and General Data Entry
Other Skills
Strong written and oral communication skills. Some Spanish. Accurate, efficient, assertive and detail oriented with a strong background in customer relations and account management.
Available upon request.
Contact this candidate