Professional Psychic Medium and Tarot Reader

Lestanna Johnson McKinney

Knightdale, NC *****

*****************@*****.*** 919-***-****

Objective

Dedicated and empathic professional with over a decade of customer service and call center experience, now pursuing work as a psychic and tarot reader. Naturally gifted medium with a passion for providing spiritual insights, energy readings, and intuitive guidance. Committed to helping others navigate life challenges with empathy and clarity.

Spiritual & Intuitive Practice

Psychic Medium & Tarot Reader

Remote & In-Person January 2025 – Present

- Provide tarot, psychic, and energy readings with an emphasis on empathy, symbolism, and accuracy.

- Conducted forensic-style energy reads for missing persons and emotionally charged situations.

- Offer clarity on relationships, life path, emotional healing, and spiritual awakening.

- Have received positive feedback and testimonials from personal clients.

- Transitioning from private practice to professional offerings following consistent demand and success.

Professional Experience

Auto Policy Analyst – NC Farm Bureau

Raleigh, NC March 2023 – January 2025

- Processed and updated auto policy data with a focus on accuracy and confidentiality.

- Provided customer support to members, resolving inquiries with clarity and professionalism.

- Maintained quality assurance standards and met compliance deadlines under pressure.

Benefits Submission Specialist – Apex Systems / Gusto

Remote July 2021 – Dec 2022

- Managed sensitive benefit data across platforms including Salesforce.

- Resolved customer issues in a fast-paced, high-volume environment.

- Collaborated with internal teams to streamline processes and improve response times.

Customer Support Agent – Inspiro / Dish Network

Raleigh, NC Jan 2020 – May 2021

- Handled inbound calls and provided technical and billing support for Dish Network customers.

- Maintained high customer satisfaction ratings and resolved escalations efficiently.

- Used multiple screens and software simultaneously for troubleshooting and account management.

Skills

- Tarot reading, energy reading, mediumship

- Call center operations and CRM systems

- Empathic communication and de-escalation

- Data entry and benefit processing

- Salesforce, Office Suite, Zoom, Google Docs

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