Human Resources Hr Generalist

MERCEDES MEDINA

775-***-****, **********@*****.***, Reno, Nevada 89509

● Human Resources Management

● HR Generalist Functions Management

● Process Improvement & Streamlining

● Training & Development

● Multilingual Communication Skills

● Team Management & Leader

● Employee Relations & Engagement

● Cross-functional Collaboration

● Employee Lifecycle Management

● Benefits Administration

● Applicant Tracking Systems

● Regulatory Compliance Management

Professional Experience

HYVE Solutions, Carson City, Nevada

Human Resources Specialist - Temp Employment through Temp Agency

December 2024 — February 2025

Conduct new hire orientation for all contingent workforce employees. Communicate with staffing agencies to track employee attendance (no call, no show, tardiness, absences. Serve as first point of contact for contingent employees regarding their work assignments. Maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using Workday software.

●Conduct exit interviews and ensure that necessary employment termination paperwork is completed.

●Enter all new hire information in Workday software and run reports for management.

●Review job details with each new hire, such as their duties, benefits, and the working conditions as well as expectations.

Tesla Inc, Sparks, Nevada

Drug & Alcohol Program Analyst

September 2023 — December 2023

Implemented programs to ensure compliance with pipeline safety and non-DOT-regulations at Tesla, leading electric vehicle and clean energy company. Regularly communicated with Medical Review Officers to address drug and alcohol testing concerns and conducted appropriate reasonable suspicion testing.

●Served as a secondary Designated Employer Representative.

●Enhanced interdepartmental communication and transparency by efficiently responding to queries and issues.

●Developed and maintained accurate records to ensure adherence to safety and company regulations.

●Track, maintain, and report drug and alcohol results and if any policy violations.

Road Safe Traffic Systems, Verdi, Nevada

Onboarding Specialist-Contract Employment

September 2022 — May 2023

Performed full cycle recruiting and onboarding process for a leading provider of traffic safety services. Ensured thorough screening, interviewing, and hiring for various roles. Managed background checks, DOT physicals, and DOT pre-employment drug tests. Coordinated new hire orientation, ensuring all required paperwork completed efficiently.

●Entering new employee information in HRIS software, managing the employee time-keeping process and provide time-keeping reports to the Operations Manager.

●Distribute manuals, passwords, PPE, and assist with setting up their new hire work phones.

MERCEDES MEDINA

775-***-****, **********@*****.***, Reno, Nevada 89509

My Ride to Work, Reno, Nevada

Manager On Duty-Contract Employment

July 2021 —August 2022

Oversaw day-to-day operations, proactively addressing and resolving any issues that arose, and maintaining smooth workflow. Managed driver payroll, entering all relevant data into Pay Com HRIS System for accurate and timely processing.

●Achieved 50% increase in customer satisfaction within 4-month time by efficiently managing customer complaints and resolving disputes on time.

●Supervised CDL drivers, ensuring adherence to scheduled routes, resulting in streamlined operations and improved efficiency.

●Enforced company policies and OSHA regulations, promoting a safe and compliant working environment.

Reno Sparks Cab, Reno, Nevada

Human Resource Manager

May 2013 — June 2021

Led recruitment process, supervised teams of 400 to 500 drivers, and ensured adherence to all relevant transportation regulations. Show cased strong problem-solving skills and ability to manage risk through proactive guidance and issue escalation. Maintained up-to-date knowledge of local and federal laws within the transportation industry.

●Spearheaded full lifecycle of talent acquisition, including recruitment, interviewing, and onboarding, resulting in high -performing team.

●Oversaw payroll and benefits administration, maintaining accurate HR data in HRIS software for streamlined and error-free processes.

●Implemented streamlined performance management process, fostering consistency and accuracy in performance evaluations for both independent contractors and full-time employees throughout company.

●Ensured strict compliance with all transportation regulations mandated by government agencies, evaluating incidents, accidents, and client complaints for continuous improvement.

Education

DePaul University-Professional in Human Resources Management

Columbia Southern University-On target to complete in October 2025 Bachelor of Science in Human Resource Management

Unemployed from 12/2023-12/2024 was a fulltime student at Columbian Southern University

Certifications

Micro HR by HRCP (20+certs.)

Additional HR Certifications upon request

Omega Nu Lambda National Honor Society

Languages

Fluent in English and Spanish

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