SedraMilam
Phone:512-***-****
Email:**********@*****.***
ProfessionalExperience:
StateFarm
LicensedProducerP&C-Sales&Service
Sept2024-Present
● Sales&callinghotleads
● answeringphones
● explainingcoveragestoinsureds
● collectingpayments
● clericalduties
● uploadingapps
● respondingtounderwriters
Zales
StoreManager
DatesEmployed:Sept2023-Sept2024
● Executedopeningandclosingprocedures.
● Conductedemployeetrainingandmanagedteammotivation.
● Oversawrepairs,returns(RTV),andcustomjewelrypieces.
● Managedinventory,includingshipmentsandbankdeposits.
● Consistentlyachievedandexceededsalesgoals.
● Managingteamandexpectationsofperformanceandcoachingonperformanceobjectives IcingbyClaire's
StoreManager
DatesEmployed:Oct2022-Sept2023
● Successfullymanagedstoreoperations,fromopeningtoclosing.
● Achievedandexceededsalestargets,focusingonkeyperformanceindicators(KPIs)and conversionrates.
● Implementedplanogramsforeffectivemerchandising.
● Supervisedstaffing,handledcustomerserviceissues,andmanagedpayroll.
● ConductedweeklybankdepositsandheldmeetingswiththeDistrictManager.
● Ledrecruitment,training,andperformedearandnosepiercingservices. FineEyeWear
FrontDeskCoordinator
DatesEmployed:Aug2021-Oct2022
● Welcomedandassistedpatients,coordinatingpreliminarytestsandprocedures.
● Managedphoneinquiriesandcreatedfeeslipsforpatients.
● Handledbilling,coding,andinsuranceprocessing.
● Ledateamofthreeinthebackoffice.
● Scheduledappointmentsandcontributedtosalesefforts. AveryRanchWineandSpirits
AssistantManager
DatesEmployed:Oct2019-Oct2021
● Responsibleforopeningandclosingduties.
● Managedinventory,includingsales,restocking,andshipmentacceptance.
● Demonstratedexpertiseinfineliquorsandwines.
TheCrossing(NewBraunfels,TX)
Co-Owner/Manager
DatesEmployed:December2009-January2019
● Providedexceptionalcustomerserviceandhandledspecialorders.
● Managedstoreoperations,includingopeningandclosingresponsibilities.
● Resolvedcustomerissuesandprocessednewinventory.
● Conductedorderingfromvendors,managedschedules,andhandledpayroll.
● Guidedcustomerstofindtheperfectstyleandfitfortheirneeds. AdditionalExperience(BartenderandSalesAssociateroles):
● ThePhoenixSaloon,NewBraunfels,TX:June2016-June2017
● The55SportsBar,NewBraunfels,TX:July2014-Feb2015
● Ernesto’sJewelryFactory,NewBraunfels,TX:August2010-March2011
● Gordon’sJewelers,GalleriaHouston,TX:AssistantmanagerFebruary2007-July2009
● Clark’sShoes,GalleriaHouston,TX:Spring2008-Winter2009
● ThingsRemembered,GalleriaHouston,TX:Jan2006-Jan2007
● JessicaMcClintock,GalleriaHouston,TX:December2005-December2006 Education:
● HomeschooledfromKindergartenthroughHighSchool