Sales Service

SedraMilam

Phone:512-***-****

Email:**********@*****.***

ProfessionalExperience:

StateFarm

LicensedProducerP&C-Sales&Service

Sept2024-Present

● Sales&callinghotleads

● answeringphones

● explainingcoveragestoinsureds

● collectingpayments

● clericalduties

● uploadingapps

● respondingtounderwriters

Zales

StoreManager

DatesEmployed:Sept2023-Sept2024

● Executedopeningandclosingprocedures.

● Conductedemployeetrainingandmanagedteammotivation.

● Oversawrepairs,returns(RTV),andcustomjewelrypieces.

● Managedinventory,includingshipmentsandbankdeposits.

● Consistentlyachievedandexceededsalesgoals.

● Managingteamandexpectationsofperformanceandcoachingonperformanceobjectives IcingbyClaire's

StoreManager

DatesEmployed:Oct2022-Sept2023

● Successfullymanagedstoreoperations,fromopeningtoclosing.

● Achievedandexceededsalestargets,focusingonkeyperformanceindicators(KPIs)and conversionrates.

● Implementedplanogramsforeffectivemerchandising.

● Supervisedstaffing,handledcustomerserviceissues,andmanagedpayroll.

● ConductedweeklybankdepositsandheldmeetingswiththeDistrictManager.

● Ledrecruitment,training,andperformedearandnosepiercingservices. FineEyeWear

FrontDeskCoordinator

DatesEmployed:Aug2021-Oct2022

● Welcomedandassistedpatients,coordinatingpreliminarytestsandprocedures.

● Managedphoneinquiriesandcreatedfeeslipsforpatients.

● Handledbilling,coding,andinsuranceprocessing.

● Ledateamofthreeinthebackoffice.

● Scheduledappointmentsandcontributedtosalesefforts. AveryRanchWineandSpirits

AssistantManager

DatesEmployed:Oct2019-Oct2021

● Responsibleforopeningandclosingduties.

● Managedinventory,includingsales,restocking,andshipmentacceptance.

● Demonstratedexpertiseinfineliquorsandwines.

TheCrossing(NewBraunfels,TX)

Co-Owner/Manager

DatesEmployed:December2009-January2019

● Providedexceptionalcustomerserviceandhandledspecialorders.

● Managedstoreoperations,includingopeningandclosingresponsibilities.

● Resolvedcustomerissuesandprocessednewinventory.

● Conductedorderingfromvendors,managedschedules,andhandledpayroll.

● Guidedcustomerstofindtheperfectstyleandfitfortheirneeds. AdditionalExperience(BartenderandSalesAssociateroles):

● ThePhoenixSaloon,NewBraunfels,TX:June2016-June2017

● The55SportsBar,NewBraunfels,TX:July2014-Feb2015

● Ernesto’sJewelryFactory,NewBraunfels,TX:August2010-March2011

● Gordon’sJewelers,GalleriaHouston,TX:AssistantmanagerFebruary2007-July2009

● Clark’sShoes,GalleriaHouston,TX:Spring2008-Winter2009

● ThingsRemembered,GalleriaHouston,TX:Jan2006-Jan2007

● JessicaMcClintock,GalleriaHouston,TX:December2005-December2006 Education:

● HomeschooledfromKindergartenthroughHighSchool

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