Human Resources Talent Acquisition

DIANA CHENG, SHRM - CP

Houston, Texas **********@*****.*** (832) 892 - 1366

Dedicated Human Resources Professional with a passion for organizational effectiveness and employee development. Experienced in facilitating recruitment processes, administering benefits, and maintaining HRIS databases. Proven ability to communicate effectively with all levels of staff and management, ensuring compliance with company policies and regulations. Committed to continuous learning and professional growth to drive HR initiatives forward effectively. EXPERIENCE

Dynamic Glass, LLC - Houston, TX

Human Resource Coordinator, April 2021 - Current

● Process pre-employment and onboarding for new hires in Houston, Dallas, Austin, and Denver.

● Conduct New Hire Orientation and complete I-9 Forms for employees.

● Create, organize, and maintain employee personal files assuring confidentiality.

● handle all promotions, transfers, status changes, salary changes and terminations (and any other employee record- related actions) ensuring all authorization is received prior to processing.

● Assist with Talent Acquisition/Recruiting process as needed.

● Maintain the HRIS system.

● Act as liaison between the Organization and outsourced IT Department.

● Administer Employee Benefit Plans such as enrollments, changes, cancellations, add-ons etc.

● Point of contact for HR related questions from managers or employees for onboarding, timekeeping, payroll, etc.

● Data entry, new hire reporting, VOE’s as requested, Company devices management.

● Complete and submit TWC requests

● active role in ensuring all Human Resources functions are complying with local, state and federal regulations.

● Prepare and provide required periodic reports to different stakeholders (Finance, C-Suite, Operations, etc.)

● Perform other duties and special projects as assigned. Accredo Package Inc., Houston, TX

Human Resource Training Assistant, November 2018 - February 2021

● Audio and written translations administrative support

● Conducts initial orientation to newly hired employees

● Act as Company Host to all new hires

● Assists with day-to-day operations of the HR functions and duties

● Provides clerical and administrative support to Human Resources executives

● Compiles and updates employee records (hard and soft copies)

● Processes documentation and prepares reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)

● Coordinates HR projects (meetings, training, surveys, etc.)

● Deals with employee requests regarding human resources issues, rules, and regulations

● Assists in payroll preparation by providing relevant data (absences, bonuses, leaves, etc.) Language Line, Houston, TX – (Part-Time)

Spanish Interpreter, March 2018 - March 2023

● Supplied thorough, accurate, and ethical interpreter services for individuals with limited English-speaking skills

● Interpreted conference calls and other workplace communications in real-time

● Upheld the original emotion, tone, context, and content of original messages

● Provided appropriate contextual information to increase clients' understanding of translations

● Sat in on meetings to provide members with oral translations of conversations and information

● Cross-referenced specialized dictionaries and thesauruses for slang and nuanced terminology Lovett Dental, Houston, TX

Administrative Assistant, January 2007 - December 2017

● Record keeping, filing, and organizing documents & patient's charts

● Verified

● Scheduled appointments and maintained calendars

● Answered and directed calls

● Responsible for the admission of patients and the filling of patient referrals

● Collected, stored, and retrieved patient data

● In charge of the office's daily close out

● Provided training to new employees

● Trained more than 50+ in new software system

EDUCATION

● Rice University Glasscock School of Continuing Education, SHRM-CP, 2024

● American Intercontinental University, Associate of Arts in Business Administration, 2017

● Elsik High School, HS Diploma 2000

SKILLS

Viewpoint Vista, Keystyle, E-Verify, Apple Business, Windows XP, Microsoft Excel, Word, PowerPoint, Outlook, Teams, Monday, Trello, ADP, HRIS, ATS.

LANGUAGES

Fluent in English, and Spanish

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