Quality Assurance Software

Latha Arunachalam

Email: *****.***********@*****.***

Phone: 425-***-****

Career Objective

Aim to work in a challenging environment that offers me opportunities to have an impact by uplifting the quality of products/services, as well as continually learn and enhance my skill set.

Professional Summary

●Adept expertise for 5+ years in Software Quality Assurance, Verification, Validation and Testing of Client Server and Web based applications in Large Scale online services like Kindle and Bing, as well as in Mortgage, Insurance, Banking domains

●Experienced in reviewing and analyzing Business Requirements, and creating Test plan documents

●Participated in all phases of the test cycle including Sanity Testing, Functional Testing, Integration Testing, Black Box Testing, Smoke Testing, System Testing, Performance Testing, Regression Testing

●Experienced with backend testing by writing simple SQL statements to retrieve data from database and data transformations validations for integrity and consistency

●Excellent analytical and creative problem-solving skills

●Strong communication skills, quick learning capabilities and go-getter attitude

Technical Skills

●Automation Testing Tool – UFT, Load Runner

●Agile Tools – JIRA, VersionOne

●Database Tools – MySQL, Oracle, TOAD

●Office – Excel, Word, PowerPoint

●Programming Languages – C# and .NET, SQL, Java

●Frameworks – Selenium Web driver TestNG, Data Driven(XLS,XLSX),Behavior driven(Cucumber),BDT

●Automation Server - Jenkins

Education

Bachelor of Computer Science - Sir M Visveswaraya Institute of Technology, India

Quality Assurance Engineer III

Expeditors May 2022 to Present

Project: Export Legacy System, IS Operation

Technologies Used

Selenium, JAVA, Cucumber, Intellij, Azure Devops, MS Excel, MobaXterm, Putty, Gherkin, Maven, GIT

Responsibilities

●Preparing and implementing quality assurance policies and procedures.

●Develop ideas for software testing and the procedures to perform those tests.

●Setup of QA automation for testing infrastructure to create complex end-end and integration tests.

●Test plan creation and review sign off

●Bug triage

●Training teammates on new tool and project

Quality Analyst Engineer II

Amazon November 2021 to May 2022

Project: Kindle Unlimited Subscriptions and Promotions

Technologies Used

Selenium, JAVA, Device automation, Javascript, Amazon internal tools

Responsibilities

●Created Test Plan Documents and Test cases for Kindle Unlimited projects

●Owned QA sign off for KU projects

●Worked on Browser automation using BDT framework and Performance automation and Functional Automation of device using KiwiNinja Framework

●Validated KU projects on all surfaces and Marketplaces

●Have taken Scrum Leadership responsibility

●Organized Bug Triage meetings

●Conducted Regression Testing on various builds of the application and reported the defects to the developer using SIM

●Involved in complete Software QA Testing life cycle right from reviewing user stories, test plan, test cases, test data prep, smoke test, test case execution, defect tracking, regression testing, UAT, Integration testing, security testing and many more activities

●Ran Automation test scripts and added new tests to cover new functionality

●Tested in different devices like - Android phones, iPhone, Kindle Fire, and Kindle Paperwhite

●Tested in different browsers like Edge, Chrome, Firefox, IE11, Safari and Silk

Quality Analyst

Microsoft Corporation July 2021 to November 2021

Project: Bing Maps

Technologies Used

Azure DevOps, Visual Basics Studio,Selenium with C#

Responsibilities

●Validated Maps from Map website and Bing SERP

●Conducted Regression Testing on various builds of the application and reported the defects to the developer using ADO

●Involved in complete Software QA Testing life cycle right from reviewing user stories, test plan, test cases, test data prep, smoke test, test case execution, defect tracking, regression testing, UAT, Integration testing, security testing and many more activities

●Involved Test Case Reviews and creating Test Suites for new features

●Ran Automation test scripts and modified code as feature got updated

●Tested in different devices like - Android phones,iPhone, Kindle Fire, Android tablets and iPad

●Tested in different browsers like Edge, Chrome, Firefox, IE11, Safari and Silk

●Tested Near By App in Android Device

Software Quality Analyst

SanMar Corporation April 2021 to July 2021

Project: SAP Ecommerce Upgrade

Technologies Used

MySQL, Jira, Azure DevOps

Responsibilities

●Attended Sprint plan meetings, Daily standup meetings, and Reviewed user stories in Agile Environment

●User Stories were tracked using Jira

●Validated schedulers to make sure the customer account,office account, Payments,Invoices and Returns are generated for each customer

●Executed SQL queries, Joins and Performed Backend testing and ensured the retrieval of the data from the database. Validated Reports and statements

●Conducted Regression Testing on various builds of the application and reported the defects to the developer using JIRA

●Involved in the documentation of Test Plan, Test cases, Test Data Document

QA Test Analyst

New York FTP (New York Financial Technology Partners) Feb 2019 to March 2021

Project: Mortgage Application, Approval Process & Online Pay (MAAP)

MAAP project developed based on the different phases of a mortgage loan processing. The various modules are signup, sign-in, Pre Approval, amortization schedule, Loan submission, Loan approval, underwriting, closure, online payment etc. The application is a web-based tool that would allow users to apply for a loan and the users within the organization to process the loan application. MAAP is integrated with multiple third-party applications like Credit Bureaus, Payment gateway.

Technologies Used

MySQL, Jira, VersionOne, Toad, SQL Console, Web Services, SOAP, RESTful Services, Java/J2EE, MS Office

Responsibilities

●Validated schedulers to make sure the mortgage account generated, and reports are generated for each customer

●Tested end to end application process including, signup, sign in, amortization schedule, pre-approval letter, loan approval process, online payment and monthly statements

●Developed Test Cases to test Web Services and RESTful calls using SoapUI tool

●Validated Web Services and RESTful calls by comparing the data with Database and User Stories

●Executed SQL queries, Joins and Performed Backend testing and ensured the retrieval of the data from the database. Validated Reports and statements

●Conducted Regression Testing on various builds of the application and reported the defects to the developer using JIRA

●Involved in complete Software QA Testing life cycle right from reviewing user stories, test plan, test cases, test data prep, smoke test, test case execution, defect tracking, regression testing, UAT, Integration testing, security testing and many more activities

QA Tester

YES Bank- Hyderabad, India Jan 2014 to April 2015

YES Bank is the largest private sector bank in India with its presence in retail banking, investment management, mutual funds and insurance. The Reward Points program enables the customers to earn loyalty points based on their spending through debit and credit cards. I have worked on the Reward Points program and managed the authorized user cards. The portal is used by customers to track online tracking of usage details, account maintenance, reward points and maintenance of existing Rewards portal.

Technologies Used

Jira, Oracle, Windows, Java

Responsibilities

●Participated in review of business and functional requirements that served as the basis for test case design and testing of the Rewards program

●Participated in weekly status meetings and peer to peer review of test plan and wrote test cases

●Creating and executing detailed, comprehensive and well-structured test cases

●Executing test plans including system, regression, performance, and stress testing for new products and product enhancements

●Created the test cases in MS excel, and executed them to verified output of testing process for the Account maintenance

●Executing test scripts manually, analyzing results and providing test reports

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