Warehouse Associate Emergency Medicine
Resume:
MAL GUNAWARDENA
North Richland Hills, TX *****
******.************@*****.***
Summary:
• Mal is a successful Healthcare Professional with 18+ years of experience working in a number of geographic locations including rural medicine, regional, tertiary hospitals and community medicine.
• She has served in multiple capacities starting as an administrator for rural hospital medical practitioner with total responsibility for managing the entire hospital management including budgeting, service provider management, pharmacy services, emergency medicine, labor management and administrative duties.
• She has exposure to Pediatrics, OBGYN, Surgery, OPD, Emergency Medicine, Medical Wards, Antenatal Clinics, Well Baby Clinics, well women Clinics, NCD (Healthy Lifestyle), School Medical Clinics and Family Planning Clinics.
• She is fully vaccinated and ready to start ASAP.
Skills:
• Patient care
• Primary Healthcare Experience
• Critical Care experience
• Hospital Management and Experience
• Medical Office Management and Experience
• EMR Systems/ E – Clinical Works/ Working on Humble Fax. System.
• Employee Orientation
• Medical records
• Medical Boards
• Program Development
• Computer literacy
• Information Technology
• Evaluating Programs
• Planning/Organizing/Coordinating Meetings
• Marketing
• Family Planning/ Contraceptive
• Child and Family Counseling
• Case management
• Supervising Experience
• Recruiting
Languages:
• English- Fluent in Writing & Speaking • Russian- Writing & Speaking
Education:
• Open University of Sri Lanka - 2021
Commonwealth Executive Master of Business Administration
• Patrice Lumumba Peoples’ Friendship University of Russia - 2002
Graduated as a Doctor of Medicine (MD)
Certificates & Licenses:
• Certificate of Appreciation on dedicated services on COVID-19 management program 2021
Treating, controlling & in prevention of COVID-19
• Capacity building certificate training for provincial health planners. 2018
• Certificate in Preparation of Bid Documents-Financial Studies. 2017
• Certificate training on Global Burden of Disease 2017
• Certificate on participation at 24th Annual Academic Sessions in Medical Administration 2016
• Certificate on Pr-congress Workshop in medical Administration 2016
• Soft Skill Development certificate course for medical officers 2016
• Certificate on Orientation Course in Medical Administration 2016
• Medical Administration certificate training 2015
• Mother Support Group certificate training 2014
• Contraceptive Implant Insertion and Removal Training Certificate 2014
• Reducing Maternal Deaths training certificate 2007
• Certificate of Appreciation on Control of Vascular risk factors training certificate 2006
Professional affiliations:
• Permanent member and the coordinator of the of “life skills programs” conducted by the Ministry of Health Sri Lanka.
Experience:
The Vine- Urgent Care, Primary Care Physician Medical Center & Sleep Lab.
Fort Worth, TX 76120, March 2024 – April 2025
In-charge of Medical records
Working on Humble Fax system. – Documents related to Sleep center/ Patients prescriptions/ Imaging/ any other related documents to the medical facilty.
The Vine- Urgent Care, Primary Care Physician Medical Center & Sleep Lab.
Fort Worth, TX 76120, March 2024 – March
Chronic Care Management (CCM) Plan of Care Documentation Specialist
In- charge of chronic care management
The Vine- Urgent Care, Primary Care Physician Medical Center & Sleep Lab.
Fort Worth, TX 76120 Nov 2023 – March 2024
Office Coordinator
In-charge of patient schedules/ Flipping appointments/ Scheduling
Evaluating charting patient records/ Auditing Providers patient record notes
In-charge of reviewing Well Med attestations and resolving issues regarding Well Med patients.
In-charge of reviewing CCMs and locking down notes.
Reviewing Labs and procedure and making weekly reports
Reviewing patient visits / waiting times for weekly reports
The Vine- Urgent Care, Primary Care Physician Medical Center & Sleep Lab.
Fort Worth, TX 76120 Sept 2023 – Nov 2023
Office Lead Manager
In-charge of all office Management functions related to staff and patients.
In-charge of patient schedules
Evaluating charting patient records/ Auditing Providers patient record notes
In-charge of reviewing Well Med and CCMs.
Reviewing Labs and procedure monthly reports.
Approving of overtime and leave for the staff
In-charge of suppliers ordering.
Problem solving / Conflict resolution
Lighthouse Family Medicine – Colleyville, TX 76034
Jun 2022 - Aug 2023
Physicians’ Office Coordinator
• Served in the capacity of initial provider evaluating patients and charting while assisting Lighthouse family medicine physician.
• During this service I was exposed to patient population ranging from infants to elderly. Since then, I have taken the new responsibility of handling all patient related medication requests, sending E-prescriptions, pharmacy liaison and patient initial request and medical issue resolution.
• At the moment I have a large number of patient inquiries and the above service has improved patient satisfaction significantly due to timely addressing of their issues.
• I have performed various other needs of the medical institution family practice assisting the physician. I am involved in the patient referral system as well as sending various DI orders to the relevant institution.
Reason for Gap – Relocation
Apr 2022 - May 2022
Ministry of Health, Nutrition and Indigenous Medicine - Sri Lanka
Apr 2016 - Mar 2022
Medical Officer- Primary care Services
• Served in the capacity of medical doctor attached to the Primary Care Services unit of the national Ministry of Health, Nutrition and Indigenous Medicine.
• During this assignment I was responsible for WHO two-year project in administration of services delivery improvement to all nine provincial hospital system over 1200 facilities. Actively working on planning, organizing, coordinating and evaluating programs in WHO, World bank, JAICA & ADB donated Projects.
• I was also the medical officer in-charge of the Medical Board appointments. Which includes all public and private sector workman’s compensation claim evaluation team assignments (consultant assignments).
Community medical service center- Western Province
Jun 2013 - Apr 2016
Medical officer in-charge
• Medical officer in-charge, Community medical service center.
• This facility was focused on providing medical services to a large community.
• Following services were included in this assignment. OPD, medical clinics, Healthy lifestyle clinics, antenatal clinics, well baby clinics, well woman clinics, school medical clinics, medical screening for private sector businesses, psychiatric clinics and family planning clinics.
• During this period, I was responsible for 150 to 200 patients a day workload.
Regional medical hospital – Central Province
Jun 2007 - Jun 2013
Medical officer in-charge
• Regional medical hospital as the medical officer in charge.
• During this assignment I was responsible for the overall management of this facility including OPD, ER, medical wards, OBGYN wards and all associated clinics.
• Furthermore, I had the responsibility to manage the administration of the facility, Pharmacy services, Staff management and budget management.
• As the administrator I was the coordinating executive for the regional government administrative services.
Tertiary care hospital –General Hospital-Nuwara Eliya
May 2005 - Jun 2007
Intern Medical Officer
• Tertiary care hospital as an intern medical doctor.
• I was responsible for pediatrics, Neo-natal care unit and surgical services.
• One month training in Blood Bank.
Army Hospital of Sri Lanka
Jan 2004 - Feb 2005
Pre-intern Medical Officer
• Army Hospital as a pre-intern medical Doctor in the following departments OPD, ER, Medical Wards and general medical clinics including medical, surgical, pediatrics, orthopedic and OBGYN.
Reference:
Dr. Kenneth LeCroy. MD.
Lighthouse Family Medicine
6515 Colleyville Blvd, Colleyville, TX 76034.
Call: 972-***-****
Office: 817-***-****
E- mail: ******@************************.***
*******************@*****.***
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