Employee Relations Human Resources

Carrie Anderson

*** * ********* ** ***** Lake IL 60073 847-***-**** *****************@*****.***

Experience

Human Resources Manager

JourneyCare/Deerfield, IL July 2023 - Present

• Manage a team of four HR professionals in four locations.

• Created Employee Engagement programs that both influenced medical knowledge and outreach for communities.

• Employee Relations, investigations and resolutions

• Redesigned New Hire Orientation to streamline onboarding and involve management at the start.

• Review business metrics to coordinate forecasted growth with actual turnover.

• Developed an employee retention program but also a succession plan for executive level directors.

• ACHC, IDPH and Joint Commission audit preparation with zero tag results.

Director of Human Resources

Watterson /Schaumburg, IL Dec 2018 – March 2023

• Managed all employee relations issues, resulting in zero agency claims.

• Created a hybrid schedule that allowed employee flexibility.

• Structured and implemented programs and policies in these areas, training, compensation structures, benefit packages, bonus structures, on-boarding orientations.

• Slashed pre-employment costs by 45% by in-depth vendor vetting

• Met with C-suite to discuss potential risk to company while maintaining best interest of employees.

• Performed bi-weekly payroll for three different companies.

• Maintained company compliance with local, state and federal laws, in addition to established organizational standards.

• Structured compensation and benefits according to market conditions and budget demands.

• Implemented behavioral-based performance management.

• Developed succession plans and promotion paths for staff.

• Tracked and reported metrics to identify trends and establish goals to meet business needs.

Human Resource Generalist

Ceannate Corp/ Rolling Meadows, IL May 2015- Dec 2018

• Developed performance management system to include non-exempt employees.

• Employee Relations investigations,

• Created new policies to include point system attendance, PTO in lieu of vacation/sick, social media and others.

• Coached managers through employee engagement, documentation, discipline, and performance improvement plans.

• Processed unemployment claims and functioned as company representative at unemployment hearings.

• Liaison between multiple business divisions to improve communications.

Human Resource Manager

Rexcon Inc./ Burlington, WI April 2010- May 2015

• Manufacturing environment

• Payroll

• Employee relations

• Labor Relations/Contract negotiations

• Benefit Administration and broker negotiations.

• Recruiting; including agency employees.

• OSHA contact

EDUCATION

Business Administration/Communications

Western Illinois University 1993

Communication

I believe that listening to people and allowing them to be heard is the most important part of communication.

LEADERSHIP

I am a leader because I bring stability to chaos. My team follows me because they trust my calm, thought out reactions.

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