Senior Manager R D

Heidi Lagares-Greenblatt

**** **** *****, ********* *****, PA 15025 845-***-**** (personal mobile) *********@*****.***

Professional Summary

Experienced engineering leader with a proven track record in managing high-performing teams to deliver innovative solutions in technical

fields. A passionate STEM advocate and LatinX leader, dedicated to fostering diversity and inclusion in tech. Known for strong leadership in

engineering roles and recognized for achievements in both corporate and media environments, including as a contestant on Survivor Season

44. Skilled podcaster, engaging audiences on topics related to technology, leadership, tv, education, and personal growth.

Work Experience

September 2022 – Present

HP Inc., Pittsburgh, PA (Teleworker)

Software R&D Senior Manager – Managing Software R&D Teams to deliver innovative Data Science & AI solutions. Grew the team from 5 engineers on a single project to over 50 engineers across a commercial portfolio within two years. Managing multiple managers, providing coaching and strategic leadership to drive engineering excellence.

May 2017 – September 2022

United States Steel, Pittsburgh, PA

Product Development Senior Manager – Led a team of PhD engineers in driving product innovations, utilizing Aigle, Design Thinking, and Stage-Gate methodologies. Developed and implemented strategies to foster growth, ensure a safe working environment, and deliver cutting-edge solutions.

November 2010 – April 2017

IBM, Poughkeepsie, NY & Pittsburgh, PA

New Technology Introduction Program Manager – Led cross-functional teams (development, brand, marketing, and sales) to introduce technology solutions to clients in real-world environments prior to general availability.

Spearheaded global technology introduction programs (ESP/Early Adopters/Beta), managing a team of 15-25 employees and overseeing $10M+ in high-end revenues through contracts. Achieved an outstanding program satisfaction rating of 1.25 on a scale of 1 (very satisfied) to 5 (very dissatisfied).

2008 - 2010

IBM, Poughkeepsie, NY

Executive Briefing Center Manager - Responsible for delivering technology briefings and solution workshops for clients, system integrators, IT consultants, business partners, etc.

Manager and SME (Subject Matter Expert) presenter of IBM products and services to clients with overall client satisfaction of 1.27 with a scale of 1 as very good and 5 as poor.

2007 – 2008

IBM, Somers, NY (HR Special Assignment)

Special Assignment: Human & Technical Resources Assignee – Responsible for Human and Technical Resources practices at the corporate level (hiring, mentoring and innovation initiatives)

Evaluation of Executive Technical promotion, ownership of IBM Invention Awards System Tool (IAS). Mentoring Program Coordinator for Emerging Countries..

2003 - 2008

IBM, Poughkeepsie, NY

Hardware Rotational Program: Hired into the IBM zHardware Rotation Program as a Development Engineer. The rotations included Test Generation, System Level Machine Operation (Bring-up) for Systems Group, and High-Speed Microprocessor Design (ASIC VLSI Physical Designer).

Education

Marist College, Poughkeepsie NY – Major M.S., Information System Management, GPA 3.80/4.0 scale; Graduation Date: May 2008

University of Puerto Rico, Mayagüez Campus - Major: B.S., Electrical Engineering, Cum Laude; Graduation Date: December 2002 (Graduation Ceremony in May 2003)

Skills & Awards & Patents

Management Skills: Fluent English & Spanish. Agile & Design Thinking Champion, PM Training, Carnegie Way 101 & 201, People Management Training, Team Leadership, New Hire Retention Studies, Diversity & Inclusion Program Leadership, Organizational Behavior (OB) Training, Executive Education for Women Smith College, IBM Mini MBA, Mentorship & Coaching

Technical Skills: Deep understanding of software development principles, including coding, architectures, and design patterns. Coached teams to create DevOps, Telemetry and QA strategies.

TV & Media: Survivor Season 44 Runner Up (CBS & Paramount+): Emmy nominated & fastest fire making record of the show.

Recognition & Awards: White House Speaker STEMM Equity and Excellence 2024 Summit, 2017 Technology Rising Star (Women of Color STEM Conference), IBM Eminence & Excellence Award, and President’s Volunteer Service Award (USA)

Innovation & Patents: Holder of over 40 Patents filed (i.e.: US Patent (7519927): “Wiring methods to reduce metal variation effect on launch-capture clock pairs in order to minimize cycle-time overlap violations”).

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