Customer Service Claims Adjuster

Allison J Prince

**** ****** ***** **. ********, NC 27012 336-***-****) ************@***.***

OBJECTIVES: To obtain a position that will showcase my talents, experience, and education to be

utilized to maximum mutual benefit.

SUMMARY OF QUALIFICATIONS:

Over 6 years’ experience in customer service.

Knowledgeable at using registers and order entry systems.

Extensive experience developing and maintaining quality customer relations.

Strong working knowledge of various computer systems.

Detail-oriented: proven time management and organizational skills.

Excellent communication skills, both verbal and written.

Able to work effectively with individuals of any age, status, or background.

Strong work ethic: highly self –motivated self-starter dedicated to service, quality, and leadership by example.

EMPLOYMENT HISTORY:

Claims Adjuster 3/1/25 - present

National General/Allstate

Responsible for customer service of all auto claims.

Work with insured to get claims closed effectively and efficiently.

Management Trainee Program Sales/Marketing 8/24 – 2/28/25

Enterprise

Provide sales and customer service to customers.

Assist in training new hires.

Administrative tasks: write contracts, work with insurance claims.

Marketing/Front Desk 6//22 – 8//22 & 12/23-Present

Snip-its hair salon Huntersville, NC

Promote store locally to schools, pediatric dentists, doctors and day care facilities. Front desk check-in, greet clients, close nightly, and assist scheduling.

Server/assistant manager 11/15/2023 – 7/30/24

J Butlers, Lewisville, North Carolina

Responsible for server duties, cleaning up station and overall customer service.

Assisted with scheduling and cleaning duties. Also, did hostess duties when not serving.

EDUCATION & TRAINING:

Graduated East Carolina University BS Communications May 2024.

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