Quality Assurance Software

*********@*****.*** +91-987**-*****

Core Competencies

Strategic Planning & Implementation

Software Testing Life Cycle (STLC)

Quality Assurance Best Practices

Risk Management Strategies

Agile Project Management

Test Automation Frameworks/ Defect

Management Processes

Continuous Integration/Continuous

Deployment (CI/CD)

User Acceptance Testing (UAT)

Performance Testing Strategies

Team Management & Leadership

Stakeholder Engagement

Certifications

IBM Ceritified Solution Developer –

Rational Functional Tester for Java

HP Certified QTP Professional

ISTQB Foundation

ISTQB Advanced

PMP

CSM

Profile Summary

Offering a wealth of experience in Software Quality Assurance, focusing on diverse testing methodologies, effective project management, and continuous process enhancement across technology and finance sectors.

Leading quality assurance initiatives as the Assistant Vice President at Kredent InfoEdge Pvt. Ltd., managing processes, resources, and customer issue resolutions across several critical projects.

Cultivated a diverse skill set in testing methodologies such as Functional Testing, Performance Testing, Security Testing, API Testing, and Automation, complemented by strong project management and team leadership capabilities throughout a varied career. Initiated and executed quality assurance processes that led to a marked decrease in defect rates and improved customer satisfaction scores, showcasing a commitment to excellence in software quality.

Showcased expertise in leveraging sophisticated testing tools and frameworks like Selenium and JMeter to optimize testing workflow and elevate software quality standards. Expertise in Cypress for end-to-end testing, complemented by proficiency in Burp Suite and OWASP ZAP for comprehensive security assessments.

Exhibited comprehensive understanding of Agile methodologies, facilitating the effective implementation of Agile practices within teams to improve project flexibility and responsiveness to evolving requirements.

Recognized for exceptional leadership capabilities, successfully mentoring numerous junior QA professionals, resulting in a more skilled and cohesive team that consistently meets project deadlines and quality standards.

Played a key role in optimizing testing processes through the integration of advanced testing tools and methodologies, which has streamlined workflow and improved overall project delivery timelines.

Education

2001 - 2005: B.Tech. [Institute of Engineering & management, Kolkata] with GPA – 8.04 Technical Skills

Selenium Appium JMeter Postman Azure Devops Jira Locust K6 Cypress Postman Burp Suite OWASP ZAP Jira Rally Rational Functional Tester Mercury Quick Test Professional Rational ClearCase Rational ClearQuest BugZilla Rational Portfolio Manager Microsoft TFS TCM

(Test Case Management).

Career Timeline

SOUMYAJIT BASU

Software Quality Assurance

Driving software quality improvements by implementing thorough testing strategies and optimizing processes, leveraging nearly 18 years of experience in Software Quality Assurance within technology and finance sectors. Targeting opportunities in project management and quality assurance within the technology and finance sectors. Lexmark

International

(India) Pvt. Ltd.

Lexmark

International

(India) Pvt. Ltd.

Nov 2010 –

Apr 2013

Jan 2022 –

Present

Cognizant

Technologies Ltd.

Kredent InfoEdge

Pvt. Ltd.

Apr 2013 –

May 2014

May 2014 –

Jan 2022

Aug 2009 –

Nov 2010

IBM India Pvt.

Ltd.

Sep 2005 –

Aug 2009

Infosys

Technologies Ltd.

Work Experience

Kredent InfoEdge Pvt. Ltd. [AVP – Quality Assurance] Jan 2022– Present

Project – StockEdge, Elearnmarkets, StockEdge Social Domain: Fincorp

Team Size: 17

Key Result Areas:

Managing the execution of quality assurance processes across various projects, guaranteeing compliance with industry standards and best practices in software testing.

Leading a multifaceted team of quality assurance experts, providing mentorship and support to elevate their skills and performance in producing top-tier software products.

Facilitating collaboration with cross-functional teams to address customer issues, ensuring prompt communication and resolution of quality- related challenges.

Creating and sustaining automation frameworks utilizing Selenium, resulting in substantial enhancements in testing efficiency and a reduction in manual testing workloads.

Performing routine evaluations of testing processes and methodologies to pinpoint improvement opportunities and execute necessary corrective measures.

Working closely with project managers to synchronize quality assurance efforts with project timelines and deliverables, ensuring smooth integration of testing throughout the project lifecycle. Examining test outcomes and metrics to deliver valuable insights into software quality, enabling informed decision-making for project stakeholders.

Steering Azure DevOps pipelines for continuous integration and deployment, guaranteeing comprehensive testing of all code changes prior to release.

Achievements:

Successfully reduced defect rates by 45% through the implementation of rigorous testing protocols and enhanced quality assurance processes.

Successfully elevated the Google Play Store app rating from 3.9 to 4.4, reflecting improved user satisfaction and engagement. Developed a comprehensive training program for new team members, resulting in a 30% decrease in onboarding time and improved team productivity.

Established a cross-functional quality assurance committee that improved communication between development and QA teams, leading to a 45% reduction in project delays.

Lexmark International (India) Pvt. Ltd. [QA Head]

May 2014 –Jan 2022

Project: Lexmark Print Management

Domain: Imaging

Team Size: 25

Key Result Areas:

Acted as a SPOC for the B2B products and steered the quality assurance initiatives for the Lexmark Print Management project, confirming that all software products adhered to rigorous quality standards prior to their release. Facilitated collaboration with development teams to define testing requirements and validate all functional specifications comprehensively. Executed resource management strategies to enhance team performance while ensuring that all project deadlines were achieved without sacrificing quality.

Crafted and implemented detailed test plans and strategies, guaranteeing comprehensive coverage of both functional and non-functional requirements.

Conducted regular stakeholder meetings to convey project status, testing advancements, and any potential risks to project timelines. Evaluated customer feedback and defect reports to uncover trends and pinpoint areas for enhancement in software quality. Guided junior quality assurance professionals, cultivated an environment of continuous learning and professional growth within the team. Advocated for the integration of Agile methodologies within the quality assurance team, improved collaboration and adaptability to project changes. Achievements:

Achieved a 66% increase in testing efficiency through the implementation of automated testing processes and tools. Successfully led the quality assurance efforts for multiple high-profile projects, resulting in a reduction in post-release defects. Cognizant Technologies Ltd. [Senior Associate]

Apr 2013 – May 2014

Project: PSS NextGen (Travelport)

Domain: Travel & Hospitality (Airline Domain)

Team Size: 27

Key Result Areas:

Formulated and executed test strategies for the PSS NextGen project, ensured comprehensive coverage of all functional requirements. Managed the testing resources and client time sheets, ensured accurate tracking of project hours and resource allocation. Developed automated test scripts using Selenium, while improving the efficiency of the testing process. Collaborated with cross-functional teams to ensure that all testing activities were aligned with project goals and timelines. Conducted thorough reviews of test cases and test plans to ensure accuracy and completeness. Provided regular updates to project stakeholders regarding testing progress and any identified risks. Assisted in the development of training materials for new team members, while facilitating a smooth onboarding process. Engaged in continuous improvement initiatives to enhance the overall quality assurance process. Lexmark International (India) Pvt. Ltd. [Test Lead] Nov 2010 – Apr 2013

Project: Triple Crown

Domain: Imaging

Team Size: 25

Key Result Areas:

Led the functional testing efforts for the Triple Crown project, ensured that all software components met the required specifications. Developed and executed automation test scripts using Selenium, streamlined the testing process and improving efficiency. Collaborated with project managers to align testing activities with project timelines and deliverables. Conducted regular reviews of test cases and test plans to ensure thorough coverage of all functional requirements. Provided mentorship and guidance to junior testers, fostered a culture of continuous learning and improvement. Engaged in defect management processes, ensured that all identified defects were tracked and resolved in a timely manner. Coordinated with cross-functional teams to ensure effective communication and collaboration throughout the project lifecycle. Analyzed test results and metrics to provide insights into software quality and facilitate informed decision-making. IBM India Pvt. Ltd. [Test Lead]

Aug 2009 – Nov 2010

Project: SchoolsFirst Consumer Lending

Domain: Banking

Team Size: 15

Infosys Technologies Ltd. [Test Lead]

Sep 2005 – Aug 2009

Project: Pitney Bowes Test Centre of Excellence

Domain: Logistic

Team Size: 15

Personal Details

Date of Birth: 26th June 1982

Languages Known: English, Bengali and Hindi

Address: 181/17 G.T Road, Baidyabati, Hooghly, WB, 712222

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