Information Technology Software Engineer

Jha, Shivani

US Permanent Resident (Green Card) Cell: +1-616-***-**** ************@******.*** Columbus, Ohio

I am best at

Working collaboratively with executive leadership in Information technology Operations

Being very productive when working with cross functional team settings

Implemented software solutions for banking companies

Problem-solving, analytical thinking, and project management

Experienced in managing project tasks using Atlassian Jira, Scrum, Agile (Certified), and Microsoft Project

Core Skills

Requirement gathering Business Process Analysis & Modeling Technical Documentation Confluence Microsoft Office ServiceNow Project Lifecycle Process Flows & Use Cases QA, UAT, & Application Support Data Mapping Agile Waterfall MySQL Oracle RDBMS Postgres Jira SharePoint MS Visio Figma Lucid Chart Splunk Git Hub Java API REST PL/SQL Stored Procedures Linux/Unix

Work Experience

Software Engineer, JP Morgan & Chase Co. (August 2022 - June 2024)

Participated in engaging product backlog refinement sessions with analysts, product owners, and technical leads to enhance project clarity.

Developed and implemented responsive, user-friendly, and visually appealing UI components using Java and cutting-edge technologies.

Conducted thorough usability testing and gathered insightful user feedback to drive continuous product improvements.

Designed, developed, and optimized front-end, back-end, and integration user stories for cash and check management systems.

Performed in-depth data analysis, identifying key trends and patterns to support strategic business decisions.

Mentored junior team members in different ways by knowledge sharing and taking ownership of the work.

Created reusable assets upon completion of sprint cycles

Seamlessly translated complex business requirements into precise technical specifications for successful project execution.

Played a crucial role in sprint planning, risk assessment, and mitigation strategies to ensure timely project completion.

Worked closely with cross-functional teams to streamline and enhance business processes.

Spearheaded UI/UX improvements, prioritizing customer experience and usability enhancements.

Partnered with the User Acceptance Testing (UAT) team to facilitate smooth navigation and accurate documentation of test results.

Conducted meticulous business process and data mapping throughout sprint cycles.

Engineered efficient database object mapping and modeling solutions.

Provided proactive support for business applications in production, utilizing ServiceNow for efficient bug tracking and resolution.

Expertly extracted and analyzed SQL data to generate insightful business metrics reports.

Designed and developed intuitive user interfaces for Java-based applications, elevating the overall user experience.

Fraud Analyst, JP Morgan & Chase Co. (Feb 2021 – July 2022)

Conducted comprehensive fraud investigations, collecting, reviewing, and preparing critical documentation for ACH and Deposit Account Fraud while ensuring regulatory compliance.

Analyzed complex fraud patterns, leveraging data-driven insights to mitigate financial risks effectively.

Demonstrated an exceptional understanding of business strategies to enhance fraud detection methodologies.

Financial Solutions Specialist, First Commonwealth Bank (May 2019 - March 2020)

Delivered tailored banking products and solutions to retail and business customers, ensuring superior financial guidance.

Executed meticulous account and vault balancing, adhering to stringent Financial Industry Regulatory requirements.

IT Intern, SimInsights Inc. (March 2018 - May 2019)

Acted as a proactive liaison between business stakeholders and IT teams, ensuring seamless communication and project alignment.

Conducted meticulous test planning, execution, and documentation of results to enhance software reliability.

Configured complex system settings, optimized user security setups, and generated insightful reports for business enhancement.

Certifications

Certified scrum product owner CSPO By Scrum Alliance, ETA April 2025

Scrum Master by Scrum Aliance ETA April 2025

Google Data Analytics Professional Certification, issued by: Google, January 2025

Atlassian Agile Project Management Professional Certificate, issued by: Atlassian, July 2024

Education

Bachelor’s Degree in Engineering (Electronics & Telecommunication), Biju Patnaik University of Technology (India)

More about me, LinkedIn: http://www.linkedin.com/in/shivanijha1

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