Quality Assurance Data Analyst

Mark Johnson

****************@*****.*** 804-***-****

EDUCATION

North Carolina A&T State University

August 1985 - May 2025 Agricultural Economics

WORK EXPERIENCE

Quality Assurance Auditor II McKinney Specialty Labs January 2024 - May 2025 • Richmond

Inc. Reviewed customer data to ensure compliance with the quality system, reference method, and client requirements. Collected and interpreted data to track lab quality control trends and document lab performance. Conducted comprehensive inspections, audits, and tests to verify compliance with quality standards. Monitored production and service processes to identify and address potential quality concerns. Crafted and edited moderately complex analytical reports for submission to regulatory authorities and clients. Maintained precise records of inspections, audits, and test results. Generated detailed quality reports and provided strategic feedback to management. Pinpointed areas for improvement in processes and recommended effective solutions. Ensured compliance with industry regulations, including FDA, ISO, OSHA, and HIPAA. Facilitated training sessions for staff on quality assurance procedures. Quality Assurance Auditor II Enthalpy Analytical Inc. August 2018 - December 2023 • Richmond

Senior Data Analyst Pharmaceutical Product Development April 2007 - August 2018 • Richmond

Engineered data templates utilizing DTAs to ensure the production of quality data outputs. Compiled and organized extensive electronic data spreadsheets. Supported the daily delivery of electronic data to clients, including testing validation and systems databases. Provided technical support and resolved problems for PPD staff and clients. Trained and empowered staff to enhance performance and drive improvement. Smoke Technician Philip Morris

March 2006 - April 2007 • Richmond

Conducted quality burns in the ASTM Product Testing Laboratory. Monitored and respected cigarette burn indicators to assure compliance. Recorded precise raw data into the LIMS system.

Aviation Petroleum Technician United States Navy FPO January 1985 - February 1987 • San Diego

LICENSES & CERTIFICATES

Notary April 2024

The State of Virginia

NOTABLE SKILLS

LIMS Inventory Control Internal Audit Quality System Retail Sales FDA Continuous Improvement Programs Provide Support Communicate Potential OSHA Regulations QA Improvement Product Testing Excel STANDOUT TRAITS

Accountable Team-player Problem-solver Passionate Goal-oriented

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