Certified Medical Assistant

Ashley Diaz Valdez

559-***-**** ******.***********@*****.*** Bakersfield, CA 93304

SUMMARY

Adept Medical Assistant with a proven track record at Pain Management, excelling in patient care coordination and HIPAA compliance. Fluent in Spanish, I enhanced patient experiences by streamlining appointment processes and improving clinical documentation accuracy. Demonstrated expertise in vital signs monitoring and customer service, contributing to a more efficient and patient-friendly environment.

SKILLS

HIPAA Compliance

Patient Scheduling

Customer Service

Medical terminology knowledge

Vital signs monitoring

EMR / EHR

Clinical Documentation

Data Entry

Reliable team player

Procedure Assistance

CPR

Immunization Administration

Specimens collection and processing

Patient Assessments

Laboratory Specimen Collection

Insurance Verification

Maintaining confidentiality

Appointment Setting

Patient Care Coordination

Fluent in Spanish

Payment Collection

Medical record management

Patient intake processing

Injections administration

Specimen preparation

Insurance authorization

Appointment scheduling

Bilingual communication

Basic life support

Electronic health records

Medical billing and coding

EXPERIENCE

Certified Medical Assistant, Pain Management, May 2024-April 2025 Bakersfield, CA

Directed patients to exam rooms, fielded questions, and prepared for physician examinations. Sanitized, restocked, and organized exam rooms and medical equipment. Obtained client medical history, medication information, symptoms, and allergies. Performed medical records management, including filing, organizing and scanning documents.

Bilingual

Answered telephone calls to offer office information, answer questions, and direct calls to staff. Prepared lab specimens for diagnostic evaluation.

Obtained and documented patient medical history, vital signs and current complaints at intake.

Collected and documented patient medical information such as blood pressure and weight. Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.

Administered injections under the direction of a physician or nurse practitioner. Prepared specimens for laboratory testing and performed routine laboratory tests. Processed payments from patients accurately using cash registers or computerized systems. Performed administrative duties such as filing, copying, scanning, faxing. Provided guidance and direction on how to complete authorization forms correctly. Ride Operator, John's Incredible Pizza, June 2023-June 2024 Maintained cleanliness of rides and surrounding area. Monitored guest behaviour while riding attractions. Kept up-to-date on new developments related to ride operations through training sessions and manuals.

Provided customer service to guests in a friendly manner. Collaborated with team members to ensure smooth operation of all attractions. Operated control panels for ride systems and monitored audio and visual equipment. Demonstrated knowledge of ride operations, including proper use of restraints. Verified rider height requirements for each attraction prior to boarding. Inspected ride vehicles and equipment before opening it to the public. Resolved customer complaints in a professional manner. Greeted customers upon arrival at the entrance gates. Assisted with loading, unloading, and securing passengers on rides. Checked seatbelts of riders to maximize safety and manage risk. EDUCATION AND TRAINING

Medical Assistant

Kern Valley Medical College, Bakersfield, CA May 2024 High School Diploma

Bakersfield High School, Bakersfield, CA June 2023

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