Accounts Payable Case Manager
Resume:
Tracy Mccarthy
Nashua, NH *****
****************@*****.***
Willing to relocate: Anywhere
Work Experience
NCP/CPT/CLA
St. Joseph Medical Center - Nashua, NH
June 2020 to Present
Responsible for collecting blood and samples using venipuncture for diagnostics. Prepare puncture site to prevent infection. Disinfect equipment. Explain blood collection procedures for comfort. Label specimens thoroughly and accurately. Centrifugation of samples and prepare for couriers. Off site phlebotomy as well as in- patient.
Patient registration, processing for testing, patient lab order management, patient billing, accounts payable, insurance and lab order entry. Designated Laboratory Manager. National Certified Phlebotomist Salon Owner/Hair Stylist
MICHAEL ANYA'S SALON - Nashua, NH
January 2003 to Present
PROMOTED SERVICES AND PRODUCTS
ENSURED AL STYLIST AND BARBERS ADHERED TO HYGIENE AND SAFETY PRACTICES OVERSAW DAILY SALON OPERATIONS
HIRE AND TRAINED STYLIST AND BARBERS AS NEEDED
PERFORMED BASIC ACCOUNTING DUTIES AP/AR
WORK FLEXIBLE SCHEDULE TO ACCOMMODATE CLIENTS
Lead Case Manager
GH Recovery Solutions - Nashua, NH
August 2019 to April 2020
Monitoring each case to respective program
Ensuring client is safe and stable as well as their environment Follow up on all court appointments, medical and documentation Treatment planning
Support and supervise staff by providing supervision Provide ongoing training
Certified Recovery Support Worker
HILLSBOROUGH COUNTY DRUG COURT - Nashua, NH
December 2016 to August 2018
Supported participants with drug and alcohol addictions Led supportive group discussions and education sessions with participants Compiled wellness reports to disseminate to staff members, drug court team wrote agendas and notes and sent out automatic notifications for upcoming meetings Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Effectively controlled the release of proprietary and confidential information Deliver an exceptional level of confidentiality and respect to each participant by listening to concerns and answering questions
Created communication strategies to meet participants objectives Identified treatment goals based on participants diagnosis and history Maintained thorough wellness plans/notes
Discussed with offenders how such issues as drugs and alcohol abuse and anger management problems may have played roles in past criminal behaviors
Work closely with drug court staff designing treatment plans specific to participants needs Effectively managed time and caseloads based on 15 sessions per week Taught participants anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills Quickly responded to crisis situations when severe mental health behavioral issues arose Recovery Coach
HILLSBOROUGH COUNTY DRUG COURT - Nashua, NH
December 2016 to April 2018
PROVIDE COURT TESTIMONY DETAILING RECOVERIES BEHAVIORS TREATMENT PLANS AND PROGRESS ACCORDING TO OBJECTIVES ATTENDED TREATMENT MEETINGS TO OUTLINE AND REVIEW PLANS AND MONITOR PROGRESS PUT TOGETHER A LIST OF APPLICABLE RESOURCES AND HELPED SECURE NECESSARY REFERRALS IMPLEMENTED PERSONALIZED TREATMENT PLANS AND MONITORED PROGRESS HELPED RECOVERIES DEAL WITH SUBSTANCE ABUSE, MENTAL ILLNESS AND OTHER CONCERNS BY DELIVERING PERSONALIZED PEER SUPPORT
ASSESSED MENTAL AND PHYSICAL CONDITIONS OF PARTICIPANTS BY CONSULTING WITH PROFESSIONALS, CONDUCTING INTERVIEWS AND COMPLETING ASSESSMENTS DEVISED COMMUNITY BASED PROGRAMS FOCUSED ON COMBATING SPECIFIC PROBLEMS DEVELOPED AND OPTIMIZED TREATMENT PLANS TO HELP PARTICIPANTS CONTINUE TO PROGRESS FACILITATE WEEKLY GROUP RELAPSE SUPPORT CLASSES
EFFECTIVELY SERVED AS AN ADVISORY RESOURCE BY PROVIDING PERSONAL EXPERIENCE EXPERTISE Education
Certificate in Phlebotomy
St Joseph's College of Nursing at St Joseph's Hospital Health Center - Nashua, NH April 2020 to June 2020
Cosmetology
Continental Academie of Hair Design - Hudson, NH
2005 to 2006
Associate's degree in Criminal justice
Daytona Beach Community College - Deltona, FL
2000 to 2003
Criminal Justice
Daytona State College - Daytona Beach, FL
2003
Skills
• CULTURAL AWARENESS AND SENSITIVITY
• PERSONAL AND PROFESSIONAL INTEGRITY
• CLIENT GOAL PLANNING
• RESOURCE REFERRALS
• SAFETY AND RISK ASSESSMENTS
• TRACKING CLIENTS PROGRESS
• MENTORING/ADVOCATING (5 years)
• CASE MANAGEMENT (5 years)
• MICROSOFT OFFICE
• FACILITATING GROUPS
• Documentation
• Mental Health
• Counseling
• problem solving
• Crisis Intervention
• Individual / Group Counseling (5 years)
• Motivational Interviewing
• Time management
• Microsoft Excel
• Teaching
• Addiction counseling
• Budgeting
• Hair Styling
• Behavioral Therapy
• Cognitive Behavioral Therapy
• Social Work
• Group Therapy
• Microsoft Word
• Crisis Management
• Child & Family Counseling
• Intake Experience
• Microsoft Outlook (10+ years)
• PTSD Care
• Curriculum Development
• Behavioral Health
• Management
• Microsoft Office (5 years)
• Laboratory experience
• Specimen collection / processing
• Hospital experience
• Data collection
• Epic
• Documentation review
• Order entry
• Supervising experience
• Leadership
Certifications and Licenses
Certified Phlebotomy Technician
October 2022 to October 2025
BLS Certification
October 2023 to October 2025
CPR Certification
July 2023 to July 2025
Certified Recovery Specialist
Cosmetology License
Driver's License
Certified Medical Assistant
Clinical Laboratory Technologist License
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