Customer Service High School

Oscar Daniel Buitimea Contact Information

Phone: 708-***-****

Location: Chicago, IL

Email: *******************@*****.***

LinkedIn: https://www.linkedin.com/in/oscar-buitimea-8b6920287/ Summary

Upcoming sophomore at Concordia University of Chicago, majoring in Computer Information Systems, offering 4 years of IT experience. Strong and deep background in computer repairs, troubleshooting, customer service, IT/Cybersecurity fundamentals and Microsoft Office with both Associate and Expert badges. Former high school IT student and leader with internship experience in IT and Cybersecurity. Main Skills

Computer Repair

Software & Hardware Troubleshooting

Microsoft Office Certified (Associate &

Expert)

IT Support

Bilingual (English & Spanish)

Customer Service

Education

J. Sterling Morton East High School, Graduate – 2020 – 2024 Concordia University of Chicago, Undergraduate – 2024 – 2028 Work History

Brilliant Beginnings Inc, Administrative Assistant – September 2024 – Current

Assisted the daycare administrator in improving documentation. Improved the efficiency of the paperwork while reducing any errors and organizing important documents. Central States CER IT & Cybersecurity Intern – June 2024 – August 2024

Summer internship in which helped me develop skills and earn badges in IT/Cybersecurity fundamentals on IBM Skillsbuild.

Technology Service Internship (TSI) Student – August 2020 – May 2024

Student role at J. Sterling Morton East High School which developed my experience in IT and customer service. I was both a student and a leader where I helped other students learn more about IT alongside where I was able to earn my Microsoft Office badges.