Accounts Receivable, collections, management

Dallas Read

***** **** ****** **** *** ***

Daphne, AL 36526

Phone:808-***-**** Email: ********@*****.***

May 2023-July 2023 & Nov 2023-present

Jimenez Produce Robertsdale, AL

Delivery Driver

Delivered produce and dry goods using a 26 ft refrigerated box truck to restaurants in AL,FL,MS and LA.

Loaded truck and unloaded truck daily.

Made sure all products were accounted for on each order

Performed daily pre and post inspections of the truck

Used daily log to track mileage and time

Collected payments from restaurants

July 2023- October 2023

Trajector Medical Work from home

Accounts Resolutions

Contacted veterans explaining the increase in their disability benefits.

Assisted veterans with making payment arraignments on there past due invoice pertaining to there disability benefits increase.

Processed payments via credit card or ACH

Handled inbound and outbound calls

Negotiated settlements

Oct 2021- Aug 2022

CU South Inc. Fairhope, AL

Collections Specialist

Performed collections for 8 Credit Unions nationwide.

Hand to learn rule of engagement for each credit union on dealing with there members.

Handled inbound and outbound calls for all 8 credit unions.

Handled collection from 15-30 days, 30-60 days and 90 days plus

Handled the collection and posting of payments

Handled customer service duties as well for the 8 credit Unions

Handled review of lines of credit increases for 5 of the credit unions

Ran daily payment reports for the collection department

March 2020-July 2020

Southern Vision Loxely,AL

Shipping and Receiving Manager

Loaded/unloaded all outbound/inbound trucks

Made sure the correct product and quantity was shipped out and delivered. Made sure all paperwork was correct for the outbound/inbound drivers.

Organized and maintained all materials in the warehouse

Used forklift

Maintained the cleanliness of the warehouse

Handled the supervision and training of sifter machine

June 2013- December 2019

M&L Associates Charlotte, NC

Office Manager/Sr Collector

Handled all training and processing of payments

Handled all training of FDCPA and of collection laws

Conducted all interviews

Managed office of 8-12 collectors

Performed collections on payday loans, ACH W/O accounts, utilities, credit cards and other accounts

Handled inbound/outbound calls

Handled all escalated calls

Performed skip tracing duties using LEXIS NEXIS and social media

December 2011- May 2013

Molly Maids Of Central Charlotte Charlotte, NC

Assistant GM

Handled all HR duties (interviews/terminations/E verifying/background checks/benefits)

Managed 18 routes (36 employees)

Handled scheduling daily, weekly, bi weekly of 18 routes

Handled all A/R and A/P

Handled the filing for any small claims matters

Handled quarterly taxes

Handled all worker comp issues

Improved revenue from 1.1 million to 2.13

Handled all customer disputes

Handled all marketing

Handled scheduling of maintenance of 18 vehicles and other equipment

July 2010- October 2011

Credit Bureau Systems Clarksville, TN

SR Collector

Collected on portfolio consisting of medical bills, student loans, mortgages, utility bills, bank loans and B2B

Negotiated payment arrangements, settlement

Prepared accounts to be sent to our attorneys for suite

Handled payment processing

Handled skip tracing using Dunn & Bradstreet, LEXIS NEXIS

Handled inbound/outbound calls

Jan 2004- Aug 2008

Citi Financial Auto Division Charlotte, NC

SR collector/Team Lead

Collected on past due auto loans 30-180 days

Negotiated payment arrangements, settlement

Helped develop the use of amending loans and a determining forbearance

Performed SS searches thru CB

Handled portfolio of $22-$28 million a month

Team lead of 12 collectors

Handle QA for my team

Handled all training on my team

Education:

Aug 1996- May 2000

Florida State University

Tallahassee, FL

Accounting Degree

Computer Software:

Windows, Microsoft Office,Internet Explorer, Excel, Word, Access, Peachtree, Lotus 123, Outlook Express and related E-mail, Davox dialer systems, Computer Associates Masterpiece Sightseer, Alltel, ER, Smart AutoPro, CSW, CACS, AS400, Quickbooks

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