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Customer Service Store Manager

Location:
Lawndale, NC
Posted:
June 08, 2025

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Resume:

Faith Ruppe

Shelby, NC *****

***********@*****.***

+1-704-***-****

Professional Summary

Hardworking self-directed individual seeking an opportunity to advance within the company. Abilities/Experience:

• Resolved a stores pre-existing shrinkage issues

• Maintain cash flow

• Turned a store with negative comparable sales into a store with positive comparable sales

• Working with general retail store operations

• Budgeting and cost controls

• Providing excellent customer service

• Ability to manage staff via training, teambuilding, and supervision

• Merchandising store product efficiently

• Experienced in IBM retail software and handheld devices

• Weekly staff scheduling and payroll management

• Experienced in unloading a truck and stocking efficiently

• Working with third party vendors

• Adept at picking up on new processes and learning from others about a job's demands

• Work well in environments where my ability to adapt to new conditions are common

• Ability to prioritize and remain focused on the essence of an issue and goals to be achieved

• Skilled at learning new concepts quickly while working under pressure

• Able to supervise others in a fair and professional manner Work Experience

Assmebly

Greenheck Group-Shelby, NC

Present

Store Manager

Dollar General-Brooksville, FL

June 2023 to December 2024

Machine Operator

Clearwater Paper-Shelby, NC

August 2021 to May 2023

Sales Manager

Harbor Freight-Shelby, NC

January 2015 to August 2021

1.

Store Manager

Dollar General-Shelby, NC

January 2011 to December 2015

Education

High school or equivalent

East Mecklenburg High School - Charlotte, NC

June 2000 to June 2000

Skills

• Leadership

• Management (10+ years)

• Account management

• Flexibility

• Planograms

• Machining

• Retail Management

• Team Work (10+ years)

• Profit & loss

• Sales Management (10+ years)

• Recruiting

• Merchandising

• Manufacturing

• Budgeting

• Training & Development (8 years)

• Strategic planning

• Sales (6 years)

• Operations management

• Problem-solving (10+ years)

• Store Management Experience (10+ years)

• Event planning

• Business development

• Reliability (10+ years)

• Salesforce

• Receptionist (2 years)



Contact this candidate