Sales Associate Retail

Robert Kozak

Beverly Hills, MI *****

********@*****.*** 248-***-****

Professional Summary

Friendly and experienced sales professional with a hands-on approach and a passion for helping people. Skilled in turning customers into loyal friends by solving problems, offering personalized advice, and creating positive in-store experiences. Seeking a retail sales role where I can continue making a difference for customers every day.

Relevant Experience

Sales Associate

Buck’s Oil Company — 2024–Present

- Engage with customers to understand their needs and recommend the right solutions.

- Build ongoing relationships that drive trust and repeat business.

- Promote services to both new and returning customers.

Sales Associate

Ace Hardware — 2020–2024

- Helped customers find the right tools, hardware, and products for their projects.

- Solved customer challenges with personalized advice and hands-on support.

- Managed restocking, inventory, and daily store operations to keep things running smoothly.

- Became a familiar, trusted face to regulars in the store.

Consultant

First Independence Bank — 2018–2020

- Developed outreach strategies to connect with clients and build lasting relationships.

- Designed and implemented a customer engagement plan with a personal touch.

- Focused on creating positive, problem-solving interactions with clients.

President / Sales Lead

LED Solutions — 2007–2020

- Founded and ran an LED lighting dealership, offering tailored solutions to homeowners and businesses.

- Worked directly with clients to recommend the best lighting options for their needs.

- Built long-term customer relationships through great service and expert advice.

Skills & Strengths

- Customer-focused with a knack for solving problems

- Strong relationship-builder—turning customers into repeat visitors

- Great listener with a positive, helpful attitude

- Comfortable with tools, hardware, lighting, and home improvement products

- Reliable, detail-oriented, and a team player

- Proficient in Microsoft Office, QuickBooks, and point-of-sale systems

Education & Certifications

- Associate Degree in Business, Northwood University – Midland, MI

- Certification in Marketing & Management, General Motors School – Detroit, MI

- Private Pilot License, Detroit, MI

References available upon request

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