Administrative Assistant Patient Registration

Paeahelotu Vave 209-***-**** ************@*****.***

Objective:

To contribute my strong communication and organizational skills to an operation offering support and commitment to produce efficiency and effectiveness in my role.

Work Experience:

San Joaquin County Hospital, Stockton, CA 11/2024 - Current

Hospital Unit Clerk

Prepares new charts, maintains patient records, transcribes physicians’ orders

Prepares requisitions for laboratory, pharmacy, and x-ray; picks up labs

Charts patient vitals and follows up on physicians’ orders

Assists patients, hospital staff, and visitors by telephone; relays message and operates paging system

Aids in admitting, transferring, discharge of patients; documents patient valuables

Identifies supplies on hand, clerical, linen, pharmaceutical, housekeeping

San Joaquin County Hospital, Stockton, CA 06/2024 - 11/2024

Patient Registration Specialist

Collected patient information

Researched and verified patients’ insurance coverage

Validated completion of patient registration forms

Maintained accurate patient records by updating timely

Guided patients in understanding payment options and financial responsibilities

Collected and processed payments

Enfila Home Care Services, Stockton, CA 02/2020 - 06/2024

Caregiver

Assisted clients with maintaining personal hygiene and grooming

Helped with meal preparation specific to dietary restrictions

Performed feeding and monitoring of nutritional intake

Executed housekeeping, running errands, provided general assistance

Sacramento ENT Specialty, Stockton, CA 08/2022 - 07/2023

Administrative Assistant

Assisted patients by phone/email; scheduled appointments, provided information, relayed messages

Maintained organized patient charting, physical copies and digital EHRs

Managed filing system; invoices, reports, logs, vendor information

Relayed staff hiring, transfer, termination, merit increases to H.R.

Sutter Medical Foundation, San Francisco, CA 03/2011 - 06/2019

Administrative Assistant

Managed scheduling calendars and coordinated meetings

Assisted by answering phones, emails, relayed messages

Prepared documents and financial reports

Aided in training new staff on operational procedures

Coordinated with vendors for resupply and equipment services

Skills:

Excellent Customer Service

HIPAA regulations/Compliance

Microsoft Office/EMR Software

Data Entry

Medical Coding/Medical Terminology

Insurance Verification

Dependable, hardworking, team player.

Excellent time management skills

Appointment Scheduling

Effective communications skills

Strong work ethics

Payment Collection

Education:

Everest College, Hayward, CA Medical Administrative Assistant Diploma

San Joaquin County Office of Education Business Technology Certificate

Castlemont High School, Oakland, CA Diploma

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