Customer Service Quality Control

jaquarius bostic

Kannapolis, NC *****

*****************@*****.***

+1-704-***-****

Professional Summary

My past experience was great the only reason i left is because i didn’t get paid enough,from that whole experience

i have gained leadership,teamwork,and time management Willing to relocate to: Kannapolis, NC - Charlotte, NC - Concord, NC Authorized to work in the US for any employer

Willing to relocate to: Kannapolis, NC - Charlotte, NC - Concord, NC Willing to relocate to: Kannapolis, NC - Charlotte, NC - Concord, NC Work Experience

Stacker

WESTROCK COFFEE-Concord, NC

May 2024 to February 2025

• Heavy lifting

• Time management

• Team work

• Endurance

• Attention to detail

• Warehouses safety

• quality control

• good attendance

• multitasking

• Stacking

• Packing

• Palletizing

Aeropostale Sales Associate

Aeropostale-Concord, NC

October 2023 to August 2024

• Consistently exceeded monthly sales targets by XX% through effective product knowledge and customer engagement

• Provided exceptional customer service, ensuring a positive shopping experience for all customers

• Demonstrated expertise in product features and benefits to assist customers in making informed purchasing decisions

• Built strong relationships with repeat customers, resulting in XX% increase in customer loyalty

• Maintained accurate inventory records and conducted regular stock checks to prevent out-of-stock situations

• Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift

• Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business

• Proactively approached customers on the shop floor, offering assistance and personalized recommendations

• Maintained cleanliness and organization of assigned areas within the store

• Managed multiple tasks simultaneously during busy periods while maintaining attention to detail

• Processed returns/exchanges efficiently according to company policies

• Increased customer satisfaction by resolving product-related issues in a timely and satisfactory manner Education

High school diploma

Concord High School-NC

August 2021 to May 2024

Skills

• Computer Skills

• Customer Service

• Sales

• Pallet jack

• Microsoft Word

• Math

• Merchandising

• Basic Math

• Communication Skills

• Cash Handling

• Retail Management

• Load & unload

• Warehouse experience

• Pricing

• Upselling

• English

• Typing

• Inventory Control

• Time Management

• Cleaning Experience

• Heavy lifting

• Retail Sales

• Cashiering

• Research

• Organizational Skills

Contact this candidate