Inside Sales Customer Support
Resume:
Resume of
Jenny Dolquist
Valrico, FL 33596
OBJECTIVE:
Seek role to utilize years of inside sales, customer support, college admissions and staffing experience to bring consumers and employer together for success in a remote role.
SKILLS:
MS Word, outlook, excel, teams Salesforce, Zoom, excellent communication via phone, email and text, high volume inbound and outbound calls.
Employment:
2/2023-5/2025
Medcerts: Remote Education Consultant
Respond to leads interested in online certification programs and assist with enrollment. Answer questions and share knowledge of state certification requirements. Administer assessments for enrollment. Send, receive and review applications. Set up payment plan options via clear gage. Follow up with new student starts with support for student success. Consistently met or exceeded enrollment goals.
7/2016-12/2022
Jersey College School of Nursing
Admissions Representative
Respond to leads interested in nursing education via phone, email, text and in person. Interview candidates and administer testing for entrance. Gather applications and necessary documents for enrollment. ICare mentor to new students after enrollment to help with student success.
12/2010-6/2016
Florida Career College, Admissions Representative
Recruited, educated and enrolled students for successful training in new career
Cold and warm lead generation.
Interviewed, enrolled and provided information in programs, while managing documents while adhering to compliance requirements.
Campus tours and participate in new student orientation
8/2009-11/2010
Master Admissions Representative
Everest University Online
Recruited, educated and enrolled students into online college diploma and degree programs
Cold and warm lead generation
Assisted and enrolled students online while adhering to seerequirements
Followed up with students for successful completion of programs
8/2007-6/2008
Staffing Now
Recruiting Manager
Cold and warm lead generation through heavy inside sales calls
Contract negotiation and settlement of terms for placement of employee
Billed over $47k gross profit in first 4 months of employment
Payroll and various administrative duties
7/2006-7/2007
The Adecco Group
Adecco on site at Verizon Wireless, Contract Recruiter
Searched, maintained and documented database, through Florida open job requisitions
Prescreened, interviewed through targeted selection process and made recommendations for hiring retail employees
Worked closely with retail managers in Florida to coordinate interviews of high potential employees, with timely follow for results
Prepared, made offers
Administrative duties, as necessary
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