Administrative Support Customer Service
Resume:
Loniee Land
Admin Assistant
Katy, TX 77493
*******@*****.***
SKILLS
Highly organized and adaptable professional with over 5 years of experience in administrative support, customer service, and executive assistance. Proven ability to streamline operations, manage schedules, handle client communications, and support cross-functional teams. Adept at problem-solving, multitasking, and ensuring seamless day-to-day operations. Seeking to leverage strong communication, coordination, and interpersonal skills in a dynamic office environment.
EXPERIENCE
Ron Hoover RV and Marine Centers, Katy, TX -
Administrative Assistant / Receptionist
July 2022- PRESENT
● Provide high-level administrative support to [executives/teams], managing calendars, meetings, and correspondence.
● Organize internal files, manage office supplies, and ensure smooth office operations.
● Draft and proofread emails, reports, and other business documents
Southland Bar & Grill, Katy, TX - Manager
September 2021- November 2024
● Hire employees and oversee daily activity.
● Maintain quality and efficient service for customers. Daikin, Waller, TX - Data Analysis
April 2017- May 2019
● Work directly with supervisors and team leads. Run report to track daily inventory (DAS, Powerlink, etc.) Collect hourly data production when needed (collecting data on Excel as well as entering production and scrap into Mapics
● Order supplies as needed
EDUCATION
Northbrook Senior high, Houston,TX - Diploma
August 2002- May 2006
Technical Skills
● Google Workspace
● CRM Software (IDS)
● Zoom, Slack, Teams
● Customer Service Excellence
● Data Entry & File Management
● Problem Resolution
● CRM Systems & MS Office Suite
● Time Management & Multitasking
● Communication & Interpersonal Skills
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