Customer Service Data Entry
Resume:
Tykera Holloman
Petersburg, VA *****
*****************@*****.***
Professional Summary
• Hardworking individual who is willing to try different things to find the passion that is needed in the work field.
• Very diverse, outgoing and optimistic on life and being able to provide for thyself.
• Familiar with the regulations governing the transportation of diverse goods and equipment.
• Good documentation, planning and problem-solving abilities.
• Hardworking and dependable team player. As having experience as a Registered Behavior Technician, adept at identifying behavioral conditions and creating corresponding treatment plans. Team player skilled at patient communication and dedicated to ongoing training.
• Recognized by patients for empathetic and constructive interaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Maximus
Maximus-Hopewell, VA
August 2024 to Present
• health insurance
• enrollment
• data entry
• high compliance score
Police Dispatcher
Virginia State University-Petersburg, VA
June 2023 to June 2024
Wide breadth of emergency dispatch experience
Sound grasp of public safety principles and practices Strong expertise in determining emergency nature and location Superior ability to prioritize multiple emergency calls and dispatch appropriate services Excellent facility with a wide variety of communications equipment High oral and written communication skills
Good problem-solving and organizational abilities
Dispatcher/Customer Service
Dependacare Transportation-Richmond, VA
October 2022 to June 2023
• Dispatching medical transportations to individuals in need.
• Date entry
• Re-routing trips
• Booking trips
• Entering paperwork for employees
• Making 30/60/90 plans for company
• Filing paper work
• Scheduling
• Entering financial information
• Creating training packets
• Creating employee packets
Dispatcher/Customer Service
AECOM-Richmond, VA
December 2021 to June 2023
• Adhered to all established operational and safety procedures with every route.
• Completed routes smoothly to maximize productivity and minimize delays.
• Planned and oversaw third-party shipments, managing stakeholder relationships and contracted rates.
• Researched affordable transportation methods and performed safety audits on equipment.
• Dispatcher emergency essentials to scenes
Education
Bachelor's degree in Psychology
Virginia State University-Petersburg, VA
September 2017 to Present
Skills
• Data warehouse (3 years)
• Computer skills
• Crisis intervention (1 year)
• Laboratory experience
• Warehouse distribution (5 years)
• Sales (1 year)
• Individual / Group Counseling
• Behavioral Therapy
• Fair Housing regulations
• Data Collection
• Autism Experience
• Customer service (3 years)
• Leadership
• Training & development (1 year)
• Retail sales (2 years)
• Windows
• Analysis skills
• Microsoft Powerpoint
• Call center (1 year)
• Microsoft Office
• Dispatching (3 years)
• Special Education
• Management
• Accounting (1 year)
Certifications and Licenses
First Aid Certification
Guard Card
Driver's License
CDL A
Property & Casualty License
CPR Certification
RBT Certification
Contact this candidate