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Customer Service Data Entry

Location:
Norfolk, VA
Posted:
June 08, 2025

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Resume:

Tykera Holloman

Petersburg, VA *****

*****************@*****.***

+1-757-***-****

Professional Summary

• Hardworking individual who is willing to try different things to find the passion that is needed in the work field.

• Very diverse, outgoing and optimistic on life and being able to provide for thyself.

• Familiar with the regulations governing the transportation of diverse goods and equipment.

• Good documentation, planning and problem-solving abilities.

• Hardworking and dependable team player. As having experience as a Registered Behavior Technician, adept at identifying behavioral conditions and creating corresponding treatment plans. Team player skilled at patient communication and dedicated to ongoing training.

• Recognized by patients for empathetic and constructive interaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Maximus

Maximus-Hopewell, VA

August 2024 to Present

• health insurance

• enrollment

• data entry

• high compliance score

Police Dispatcher

Virginia State University-Petersburg, VA

June 2023 to June 2024

Wide breadth of emergency dispatch experience

Sound grasp of public safety principles and practices Strong expertise in determining emergency nature and location Superior ability to prioritize multiple emergency calls and dispatch appropriate services Excellent facility with a wide variety of communications equipment High oral and written communication skills

Good problem-solving and organizational abilities

Dispatcher/Customer Service

Dependacare Transportation-Richmond, VA

October 2022 to June 2023

• Dispatching medical transportations to individuals in need.

• Date entry

• Re-routing trips

• Booking trips

• Entering paperwork for employees

• Making 30/60/90 plans for company

• Filing paper work

• Scheduling

• Entering financial information

• Creating training packets

• Creating employee packets

Dispatcher/Customer Service

AECOM-Richmond, VA

December 2021 to June 2023

• Adhered to all established operational and safety procedures with every route.

• Completed routes smoothly to maximize productivity and minimize delays.

• Planned and oversaw third-party shipments, managing stakeholder relationships and contracted rates.

• Researched affordable transportation methods and performed safety audits on equipment.

• Dispatcher emergency essentials to scenes

Education

Bachelor's degree in Psychology

Virginia State University-Petersburg, VA

September 2017 to Present

Skills

• Data warehouse (3 years)

• Computer skills

• Crisis intervention (1 year)

• Laboratory experience

• Warehouse distribution (5 years)

• Sales (1 year)

• Individual / Group Counseling

• Behavioral Therapy

• Fair Housing regulations

• Data Collection

• Autism Experience

• Customer service (3 years)

• Leadership

• Training & development (1 year)

• Retail sales (2 years)

• Windows

• Analysis skills

• Microsoft Powerpoint

• Call center (1 year)

• Microsoft Office

• Dispatching (3 years)

• Special Education

• Management

• Accounting (1 year)

Certifications and Licenses

First Aid Certification

Guard Card

Driver's License

CDL A

Property & Casualty License

CPR Certification

RBT Certification



Contact this candidate