Customer Service Security Guard

Profile

Work under pressure with minimal supervision on the challenging task

PERSONNAL DATA

Date of birth: November 28,1988

Age: 36 years old

Citizenship: Filipino

Gender: Male

Height: 5’7

Weight: 63kilograms

LANGUAGES

TAGALOG

BICOL

ENGLISH

ARJAY ABRAHAM BETCO

CP# 097********

Address: House no. 0190 Sitio Inuman,Barangay Inarawan Antipolo Rizal

EMAIL. **********@*****.***

*Security Professional*

*Summary:*

Dedicated and experienced security professional with 12 years of experience in maintaining safety and security in various settings. Proven track record of responding to incidents and emergencies, and providing excellent customer service. Willing to work in various setting and positions, with a strong ability to learn quickly

*Professional Experience:*

- *Security Officer*, Hackett Security Agency (2022-Present)

- Conducted security patrols and monitored CCTV systems to prevent and detect security breaches

- Responded to alarms and incidents, and took appropriate action to minimize risk and ensure safety

- Provided excellent customer service to clients and visitors, and maintained a professional and courteous demeanor

- Participated in training and development programs to enhance security knowledge and skills

- *Security Guard*,

SEDAS Security Agency(2010)

Flag Star Security Agency (2010-2013)

Masada Security Agency (2013-2019)

Hackett Security Agency (2019-2022)

- Monitored and patrolled designated areas to ensure safety and security

- Responded to incidents and emergencies, and provided assistance to clients and visitors

- Maintained accurate records and

reports of incidents and activities

- Collaborated with clients and other stakeholders to ensure security needs were met

*Key Skills:*

- *Security Protocols*: Knowledge of security protocols and procedures

- *Emergency Response*: Trained in emergency response and crisis management

- *Communication*: Excellent communication and interpersonal skills

- *Observation*: Strong observation and reporting skills

- *Customer Service*: Proven ability to provide excellent customer service

-Adaptability*: Willingness to work in various setting and positions, with a strong ability to learn new skills and responsibilities quickly

*Certifications/Licenses:*

- *Security Guard License*, [Issuing Authority]

- *First Aid/CPR Certification*, [Issuing Authority]

-*Heart Saver: CPR and AED*, Florentina T. UY-TY,MD,MPH

-Urban Disturbances*, Lt. Col. Jose Sombillo PA(Ret)

-Environmental Solid Waste Management*, EMB Director Jacqueline Caancan

-Orientation on Workplace Safety and Evacuation Plan*, MGD Director Atty Danilo Uykieng

-Enhancement Training, Basic Function of the Guard*, Mark Angelo Elbalbuena, Rcrim,CSSP,CMPP

-Costumer Service*, Mark Angelo Elbalbuena, Rcrim,CSSP,CMPP

-Basic Life Support(Hand only CPR) *, Edgar Alulod, MPA, EMT, CST, CSSP

*Education:*

- *High School Diploma*, Basud National High School

*References:*

Available upon request.

Contact this candidate