Scrum Master Continuous Improvement

Howard Hotchkiss

***************@*****.*** • 650-***-**** • Liberty Lake, WA

EXPERIENCE

Freeosk, Senior Scrum Master Apr 2021 - Present

Led the adoption and expansion of the Scrum framework within the organization, managing the agile transformation across 5 Technology Department teams, driving a culture of continuous improvement and collaboration. Introduced Lean-Agile methodologies, tailoring them to the specific needs of the teams to improve efficiency, reduce waste, and enhance delivery throughput.

Guided teams through Scrum ceremonies, ensuring effective sprint planning, retrospectives, daily stand-ups, and reviews, while fostering an environment of self-organization and accountability. Worked closely with Product Owners and stakeholders to ensure alignment between business goals and technical delivery, ensuring timely and high-quality product releases. Supported the development and implementation of process improvements and best practices, contributing to an overall improvement in team velocity and product quality.

Coached and mentored teams on Agile principles, fostering a collaborative and results-driven team culture that consistently delivered value to the business.

Facilitated cross-team collaboration and conflict resolution to ensure smooth project execution, aligning teams with organizational objectives.

Utilized metrics and KPIs to track team progress, identify bottlenecks, and implement corrective actions that improved delivery timelines and team morale.

The Community Company, Scrum Master & Agile Coach Feb 2020 - Mar 2021 Reduced delivery times across multiple development teams by streamlining workflows and removing bottlenecks, resulting in faster product releases.

Implemented Agile methodologies company-wide, coaching teams on best practices and fostering a culture of collaboration and continuous improvement.

Led the creation and refinement of Scrum processes within product development teams, tailoring Agile frameworks to meet organizational needs and enhance team performance. Provided ongoing Agile coaching, mentoring teams, and ensuring alignment between product strategy and Agile delivery. Avista Utilities, Scrum Master Apr 2019 - Feb 2020 Led multiple teams in Sprint planning and retrospectives, ensuring alignment and continuous improvement across all teams. Coordinated processes and facilitated cross-team collaboration to drive efficient delivery. Documented Sprint outcomes and created detailed reports for improved Sprint planning and performance tracking. Developed and implemented a velocity tracking system, now adopted by other teams and Scrum Masters for improved forecasting and progress measurement.

Fitbit Inc, Scrum Master Jun 2012 - Apr 2019

Leader of multiple Scrum teams. Organize Sprint planning and Retrospectives, Coordinate processes across multiple teams, document results and create reports for Sprint planning. KanBan for infrastructure development, cut cycle time by 60%Release Program Manager: Coordinate Release with 12 teams, create release plan, monitor and document release process. QA: Test Planning, Execution, Documentation & Jira Reporting LICENSES & CERTIFICATIONS

Certified SAFe® Scrum Master

Scrum.org • Issued Apr 2020

Certified Scrum Professional (CSP)

Scrum Alliance • Issued Aug 2019

Advanced Certified ScrumMaster (A-CSM)

Scrum Alliance • Issued Jun 2017

Scrum Master Certified (SMC)

Scrum Alliance • Issued Aug 2015

SKILLS

• Agile Methodologies

• Scrum

• Scrumban

• Kanban

• Google Workspace

• Jira

• Confluence

• Slack

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