A Team Customer Service
Resume:
Samantha Nolting
Elizabethville, PA *****
******.******@*****.***
Professional Summary
Accomplished leader and self-starter with operations and service experience seeking a role in a fast paced environment that champions a strong company culture and achieving top results. Work Experience
Area Manager
Amazon Warehouse-Carlisle, PA
October 2024 to Present
• Oversaw the receipt and processing of inbound shipments, ensuring efficient handling and timely unloading of live trailers.
• Supervised the unloading process of live trailers, consistently meeting established time frames to maintain operational efficiency.
• Achieved volume goals while managing a limited headcount by optimizing workflows and resource allocation.
• Ensured regular aisle cleanings to uphold safety and efficiency standards within the dock area. Area Manager
AMAZON-Somerset, NJ
January 2020 to October 2024
• Works on safety projects daily with peers to improve and be proactive towards safety
• Leads team of 50+ people daily
• Communicate well with peers and vendors in order to deliver meet our goals and offer the best solutions
• Motivates peers by assigning roles and allowing them to take ownership of their responsibilities
• Ensures all tasks are performed in a timely manner
• Took ownership over safety audits to make sure they were being completed weekly
• Uses data to make proper call outs to departments in order to flow the building better Server
ROXBURY DINER-Roxbury, NJ
January 2019 to July 2022
• Provided customer service
• Handled large tables as well as multiple tables at a time daily
• Maintain great internal communication so that customers’ needs were always met first
• Always kept restaurant organized and clean
• Remained an active listener when necessary
• Showed empathy and used problem solving skills when any issue would arise Roxbury Library-Roxbury, NJ
January 2018 to December 2018
• Rebuilt shelves and organized books after community restructuring project Elks Lodge-Roxbury, NJ
January 2017 to December 2017
• Assisted in arranging of events and serving food to the elderly Education
Bachelor of Science in Business Management
Western Governors University - Remote
January 2022 to Present
Randolph High School AP
County College of Morris
Skills
• Created code with over 700,000 users
• Proficient in Code
• Analysis skills
• PowerPoint
• Microsoft Office
• Word
Certifications and Licenses
Forklift Certification
October 2024 to Present
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