Sales specialist

Jigna Patel

**** ********* **** ** *******, GA **024 404-***-**** *******@*****.***

Objective

To obtain a position that allows me the ability to utilize my skills and experience.

Authorized to work in the US for any employer

Education

Rular Polytechnics For Woman, Loni Gujarat-India

Diploma Computer Engineering May 2004

Experience

March 2017 – Present

Customer Service Lead Lowe’s Johns creek, GA

Always provided SMART customer service through the daily execution of Lowe's Outlets

Seeks out customers to understand his/her needs and assists in locating merchandize.

Listened to and responded knowledgeably and promptly to customer needs.

Demonstrated sincere appreciation to customers.

Communicated information to customers regarding all stock, special order merchandise.

The ability to concentrate on a task over a period without being distracted.

Actively look for ways to help people and do so in a friendly manner.

Able to judge when something is wrong or is likely to go wrong and work on solution.

Remained upright on the feet, particularly for sustained periods of time.

Move about on foot to accomplish tasks, particularly for moving from one work area to another

Notice and understand customers’ reactions and respond appropriately.

Use and understand verbal and written communication to interact with customers.

January 2017 – December 2021

Pharmacy Technician Walmart Pharmacy in Cumming, GA

Responsible for the overall coordination and processing of new patient medication orders.

Verify and re-verify benefits prior processing patient medication orders.

Translate and enter in new or refill prescriptions into the system.

Communicate and collect copay amounts.

The ability to concentrate on a task over a period of time without being distracted.

Actively look for ways to help people, and do so in a friendly manner.

Able to use math to solve a problem, such as calculating day’s supply of a prescription.

Able to judge when something is wrong or is likely to go wrong and work on solution.

Remain upright on the feet, particularly for sustained periods of time.

Move about on foot to accomplish tasks, particularly for moving from one work area to another

Notice and understand customers’ reactions, and respond appropriately.

Use and understand verbal and written communication to interact with customers.

April 2018 – December 2020

Shift Supervisor RX CVS in Cumming, GA

Responsible for the overall coordination and processing of new patient medication orders.

Verify and re-verify benefits prior processing patient medication orders.

Translate and enter in new or refill prescriptions into the system.

Communicate and collect copay amounts.

The ability to concentrate on a task over a period of time without being distracted.

Actively look for ways to help people, and do so in a friendly manner.

Able to use math to solve a problem, such as calculating day’s supply of a prescription.

Able to judge when something is wrong or is likely to go wrong and work on solution.

Remain upright on the feet, particularly for sustained periods of time.

Move about on foot to accomplish tasks, particularly for moving from one work area to another

Notice and understand customers’ reactions, and respond appropriately.

Use and understand verbal and written communication to interact with customers.

November 2011 – Feb 2013 and April 2017 – Current

Sales Lead-Key Holder Role Gymboree in Lawrenceville and Cumming, GA

Provide and model legendary customer service to all customers.

Maintain awareness of customer traffic.

Interact effectively with other employees, management and customers.

Ensure team demonstrates exceptional selling behaviors.

Utilize brand specific selling programs.

Achieve shift goals for payroll, store shrink and transactions.

Ensure employees are knowledgeable of financial goals, results and opportunities.

Inform supervisor of employee performance issues and concerns.

Initiate on-going professional development through the use of available tools and programs.

Apr 2017 – Jan 2019

Personal Tutor Kumon Math and Reading in Johns Creek, GA

Instructed Kumon Level - A to G student for Math and Reading work.

Designed Study Plans focused on age and level appropriate material.

Performed important roll in event planning and management.

Maintained students' work sheet record.

Occasionally met with students' parents to introduce new levels and explain grading method.

May 2013 – Mar 2017

Assistant Manager Great American Cookies & Pretzel Maker in Peachtree Corners, GA

Assisted in supervising the operation of the dining area.

Planned work schedules and assigning food service personnel duties.

Trained and supervised personnel.

Prepared meals, arranging foods, and serving customers.

Effectively communicated with all levels of the organization by following company standards.

Established and effectively control Daily Store Activities/Priorities.

Maintained high standards of Cleanliness and Food/Product Safety.

Monitored sales and labor issues on a daily basis with a goal to maximize profitability without sacrificing customer service.

Skills

Strong oral and written communication skills

Ability to work with little or no supervision.

Team building skills, motivational techniques, and empowerment.

Ability to manage time effectively.

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