NAMITH NAGARAJ
Irvine, CA +1-949-***-**** ********@***.*** Portfolio https://www.linkedin.com/in/namithn12/ EDUCATION University of California Irvine – Paul Merage School of Business Aug 2025 Master of Science in Business Analytics GPA – 3.5/4.0 Christ University July 2025
Bachelor of Technology in Electronics and Communication Engineering GPA – 3.5/4.0 EXPERIENCE Kaiser Permanente Pasadena, CA
Student Business Data Analyst Jan 2025 – May 2025
• Conducted end-to-end SLA performance analysis by gathering stakeholder requirements, building ARIMA forecasting models, and applying queuing theory to optimize call center staffing, resulting in a 12% reduction in SLA breaches.
• Identified performance gaps using SQL and Python (pandas) across multiple departments and developed interactive Tableau dashboards and executive storyboards to visualize KPIs, enabling data-driven decision-making by senior leadership.
• Created automated reporting templates and weekly faculty reports, paired with data narratives to communicate trends, root causes, and operational insights; standardized SLA tracking through SOPs and dashboards to improve reporting efficiency and cross-team alignment. Amazon Bangalore, India
Quality Analyst Nov 2023 – May 2024
• Led data quality management of U.S. address records to ensure precise last-mile deliveries, identifying and correcting discrepancies that contributed to $1.5M in logistics cost savings.
• Cleaned and validated customer address logs using GeoStudio, Excel, achieving 97% data quality for logistics performance tracking.
• Maintained compliance with SLAs by updating workflow trackers, communicating with stakeholders, and escalating high-priority issues through proper channels.
Ernst & Young GDS Bangalore, India
Data Analyst July 2022 – May 2023
• Partnered with engagement teams to build client-facing business reports by extracting and visualizing sales and operational data using SQL (SSMS) and Power BI, enabling faster data-driven decision-making.
• Automated SharePoint migrations and developed PowerApps workflows to reduce manual processes, saving over 15 hours weekly and improving team efficiency.
• Led Agile-focused workshops and created data governance documentation for a 20-member global delivery team, improving collaboration and consistency across projects.
• Conducted data validation and testing using Excel and internal tools to ensure reporting accuracy and reduce dashboard errors by 20%. PROJECTS NBA Streaming Market Expansion Strategy:
• Designed Alteryx ETL workflows and spatial joins on Census and spend data to identify ZIP segments with 30% engagement uplift.
• Simulated market ROI in Python and delivered geo-targeted expansion recommendations forecasting a 15% subscriber increase. Disney+ Customer Churn Analysis:
• Engineered features and trained XGBoost/RandomForest models in Python to achieve 92% churn-prediction accuracy.
• Built Tableau charts visualizing churn drivers and retention tiers, enabling an 8% projected churn reduction. Personal Stock Portfolio Dashboard:
• Built an interactive dashboard using Excel Pivot Tables, KPIs, and advanced formulas to track returns, sector diversification, and gains.
• Integrated real-time market data APIs into Excel for dynamic investment simulation and performance trend analysis. Product Advertising Strategies:
• Performed EDA and multivariate regression in R to quantify ad-channel ROI, informing budget shifts that boosted ROI by 15%.
• Delivered geo-targeted growth recommendations to simulate new-market ROI and guide expansion planning. SKILLS Data Analysis & SQL: SQL (MySQL), Excel (Pivot Tables, VLOOKUP), R (dplyr, ggplot2), Python (pandas, NumPy) Business Intelligence Tools: Power BI (DAX, Power Query), Tableau Forecasting & Modeling: ARIMA, Regression, Classification (XGBoost, Random Forest), Time Series ETL & Data Wrangling: Alteryx, SQL pipelines, Power Query, Python scripting Business Process Improvement: SOP creation, workflow automation, Agile (Scrum), KPI tracking Stakeholder Collaboration: Requirements gathering, executive presentations, UAT facilitation Tools & Automation: Power Automate, PowerApps, PowerShell, SharePoint, Microsoft 365, SAP ERP CERTIFICATIONS & LEADERSHIP
• Foundations of Project Management (Google) • Statistics / Data Analysis in SPSS: Inferential Statistics
• Microsoft Certified: Power Platform Fundamentals (PL-900) • Alteryx Designer Core Certification
• MySQL for Data Analytics and Business Intelligence Vice President of Operations – Merage Analytics Club (MAC), UC Irvine
• Organized analytical workshops, speaker events, and case competitions to promote industry engagement and student upskilling.
• Coordinated cross-functional teams to scale club operations and increase event participation by 40%.