Systems/Network Engineer

Stacey A. Stewart ************@*******.***

**** **** ***** **. ****. 832-***-****

Katy, Tx. 77449

Summary

WIFI and LAN Network/Systems Engineer with over 25 years of experience in IT from Helpdesk to Planning, Designing, Configuring and Maintaining both Wireless and LAN infrastructures as well as System Admin support for PCs, Servers and Backup equipment.

Skills

Some personnel supervisory management

Some database creation and user management

Switches, Wireless, WAN and LAN Routers, Firewalls – Brands such as Cisco, HP, Dell/Sonicwall, Uplevel, Netgear, Peplink. Configuring and Adminstrating Large and Small Area Wireless controllers – Extreme Networks, Sonicwall, Ubiquity, and Cisco. IoT (Devices and Lighting), AV, and Presentation equipment integration and remote management.

Experience

CDW/IGNW (Smarthands Engineer) - Night Sept 12, 2023 - Current

Contractor - Network Engineer

Replace/install (Rack and Stack) new cisco switches for Methodist hospitals around the Houston area.

Label and organize cabling based on physical VLAN configuration and availability of spacing in rack.

Assisted in supervising and QA of overnight installations and next day user support.

Hive Technology/Enterprises (Network Outfitters) Dec. 2020 – Sep. 28, 2021

Systems Engineer/Desktop Support

IT support for various Apartment leasing and management offices consisting of Remote and Onsite management, installation, and Break/FIX of various makes of Wireless and LAN network equipment, Cameras, Access Points, Routers, Switches, NAS equipment, User’s PCs, Printers, Scanners, Windows Server 2008 - 2016 and other office equipment in Dallas, San Antonio, Austin Brownsville, Corpus Christi, and Houston locations.

Assisted in Managing Office 365 Licenses and users.

Boxer Property Management/Stemmons Enterprises Oct. 31, 2011 – March 17, 2020

Network Engineer

Installed and administered WiFi Equipment for over 60 of Boxer Property’s Workstyle Spaces.

Assisted in management of LAN and WAN equipment and Infrastructure at all corporate and remote offices.

Managed internal (Boxer Property/Stemmons) users and computers with Active Directory Management, Microsoft Exchange, Barracuda spam filter, Managed External (tenant user accounts) via RADIUS.

Used SCCM for managing over 1000 PCs/Servers, Antivirus, OS Image creation, remote monitoring of Devices via IP address and SNMP.

Trained and Mentored employees of Stemmons Enterprises in India office for assistance with remote management of the Workstyle user accounts and monitoring of Wi-Fi equipment.

Systems Administrator/Helpdesk

Assisted users in corporate offices and based in Houston, Dallas, and India (Stemmons) as well as remote Leasing and Management offices in Georgia, Texas, Colorado, Illinois and a few others.

Prepared and managed servers for PC Imaging with WDS/MDT

Prepared and configured Apple Mac PCs and Laptops for connecting with Windows environment.

Repaired, purchased and prepared PCs and laptops for internal users

Purchased, Managed, Repaired, and Configured Apple iPhone, Samsung Android and Windows based phones for use by field and internal users.

Assisted with managing servers backups in corporate offices, colocation and offsite storage.

Setup monitoring and maintained server power supplies and UPS equipment for Colocation, Dallas and Houston offices.

Assistant Manager/Supervisor for helpdesk.

Worked aside employees in India office for remote and after-hours helpdesk assistance.

Assisted IT development department with the creation and management of workstyle user databases as well as a few other crosslinked databases for use by Boxer Property’s helpdesk and building engineers.

Planned and created the databases used for Linking IT equipment (Laptops, Cell phones, and Tablets, etc.) to internal users.

Field Technician

Traveled to remote offices for installation and service to Office PCs, Conference Room TVs, Building management equipment, displays and networking equipment.

Assisted in preparation of remote office setups and moves consisting of orders for internet and phone services for elevators and phone lines.

Worked with engineering departments with installation of equipment needing access to the buildings Wireless and LAN infrastructure.

Hardware

Cisco, Extreme Networks Switches, routers, access points. Windows servers, VoIP phones, Mitel and Polycom Hybrid VoIP phone systems, Lobby displays. DSL, Cable, Satellite modems, Microwave and WIFI P2P equipment, Apple desktops and laptops, Dell Laptops, HP desktops, HP and Dell servers, Dell Equallogic NAS and Disk Arrays, Barracuda Spam filters, Thin clients, cellular hotspots, EMS/HVAC controllers, Fire Panels, Conference room display equipment, APC and Tripplite power equipment and DVR camera equipment.

Software

AirMagnet Survey Pro, Office 365, Windows 3.1 – 11, Windows Server 2003 – 2016 (RDS/WDS/MDT, SCCM, Exchange Server) WhatsupGold, Basic Python, Some SQL Management, Skype for business.

Education

Lonestar College Cy-Fair 2015 – 2018 – Computer Information Systems, CCNA and Spanish Language

Northbrook HS – 1999 – 2000, Diploma

Westbury High School – 1996 - 1999

Training

CCNA1 - 3 – Routing and Switching, Cisco Academy, Lonestar College Cyfair

CompTIA A+ 2003

Compusoft Technical – Office 2000

Northbrook HS - Spring branch ISD – 1999 - 2000 – System Admin assistant and after school substitute

References

Boxer Property

Jamal Balametov – Former Director of IT, Boxer Property – 713-***-****

Frank Nguyen – Former IT Manager/Supervisor – Boxer Property Dallas, TX – 817-***-****

Briant Dunnigan – Systems Engineer – 832-***-****

YourTechGuys

Thai-Binh (Ben) – President – ****@************.*** - 281-***-**** x402

Elizabeth Munoz – EPOSD – 832-***-****

Chris Cockburn – St. Simon and Jude Catholic Parish – 952-***-****

CDW - Methodist

Steven Roberts - Project Coordinator – 314-***-****

Steven Warton - Sr. Project Manager – 314-***-****

Sunday Oladosu - Sr. Network Engineer – 281-***-****

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