Business Analyst Product Owner

Mohammed Sahid

Chesapeake, Virginia 786-***-****

www.linkedin.com/in/mohammedsahid ***************@*****.***

Product Owner Business Analyst

Certified Product Owner & Technical Business Analyst with 8+ years of experience driving digital solutions and process improvements in Agile/Scrum environments. Proven track record of translating complex business needs into scalable technical requirements across payment systems and enterprise IT platforms. Expertise in JIRA, Azure DevOps, Power BI, and Lean Six Sigma. U.S. Navy veteran with active Secret Clearance eligibility

Professional Experience

Software Product Owner/Business Analyst

NCR Corporation – Remote

Jan 2022 – Jan2024

Built and maintained product roadmaps using Azure DevOps and JIRA, aligning sprint goals with stakeholder priorities.

Served as a Product SME, understanding business needs to deliver end-to-end payment solutions.

Communicated the business benefits of the entire product to provide a vision for the product and align with stakeholders' values.

Led requirements gathering efforts on epics by consulting with product management, architects, clients, and other stakeholders.

Spearheaded the development of a streamlined triage process, reducing issue resolution time by 30%.

Key Accomplishment: Streamlined triage process, resulting in 30% reduction in development cycle delays.

Scrum Master /Agile Coach

NCR Corporation – Remote

Jan 2022 – Jan2024 (Overlapping role)

Facilitated Agile ceremonies, including sprint planning, stand-ups, retrospectives, and sprint reviews.

Supported development teams in applying SAFe principles and Agile best practices.

Resolved team blockers, coordinated cross-team alignment, and removed delivery friction.

Successfully facilitated cross-training sessions on design feature work, resulting in projects being completed ahead of schedule.

Conducted onboarding and ongoing Agile training for distributed teams.

Key Accomplishment: Improved productivity by 25% through enhanced Agile implementation and backlog grooming practices.

Mohammed Sahid ***************@*****.*** Page Two

Technical Business Analyst

Stack IT Solutions – Remote

April 2016 – March 2021

Gathered business and system-level requirements through Joint Application Development (JAD) sessions and stakeholder interviews

Designed process models, user stories, and system specifications using Confluence & Visio.

Analyzed SQL datasets to validate business rules and improve data workflows.

Partnered with QA teams to define UAT test cases and ensure solution integrity.

Delivered BI reports via Power BI to support executive decision-making.

Key Accomplishment: Led a data warehouse improvement project that reduced manual reporting errors by 50%.

Additional Relevant or Prior Experience

United States NAVY, Leading Petty Officer / CPI Program Manager

Directed six Sailors in Continuous Process Improvement with core involvement in 13 Green Belt projects.

Managed continuous improvement initiatives that enhanced operational efficiency.

Conducted Lean Six Sigma training and certified 25+ sailors in Yellow Belt methodologies.

Reviewed project plans, analyzed divisional maintenance processes, and served as a Collateral Duty Inspector.

Key Accomplishment: Spearheaded Lean Six Sigma project that generated $1M+ in cost avoidance and increased throughput accuracy by 65%.

Education

B.S in Computer Science, University of Mayland Global Campus, In-progress

Certification

Certified Scrum Product Owner (CSPO)

Professional Scrum Master (PSM)

CompTIA Security+

Lean Six Sigma Green Belt

Tools & Technology

JIRA, Azure DevOps, Confluence, Power BI, SQL, Tableau, Microsoft Visio, SharePoint, ServiceNow, Microsoft Office Suite

Security Clearance

Previously held Secret Clearance – eligible for reactivation

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