Experienced business professional, eager to drive company growth by leveraging skills and expertise. Motivated, personable, and adept at engaging professionals across all levels, with a strong commitment to results.
SKILLS
Strong Work Ethic
Excellent Communication
Organized & Proficient
Multi-tasking
Hiring, Training & Mentoring
Project & Personnel Mgmt
Tenant Relationship Mgmt & Complex Problem Resolution
Budget Development & Forecasting
Bids Tabulations
Creating Scopes of Work
Strong Negotiation Skills
Invoicing Processing
Delinquents and Collections
Microsoft Office Proficient
Misc Accounting & Contract Software (Yardi, Coupa)
Project Scheduling
Safety & Building Code Compliance
Project Scheduling
Safety & Building Code Compliance
Due Diligence
Energy Management
HVAC Certified
Extensive Knowledge of Building Systems – Chillers, AHU, Boilers, Generators, Fire Systems, ETC
EXPERIENCE
DIRECTOR OF OPERATIONS
Simon Properties - Phipps Plaza Atlanta, GA & Tyrone Square St. Petersburg, FL July 2019 – Dec 2024
Optimized customer experience and tenant sales by maintaining a safe, appealing environment. Oversaw operations, maintenance, and contracted services, managing budgets and controlling expenses. Led capital planning, preventative maintenance, and construction projects while ensuring compliance with safety standards. Managed vendor relationships, staff training, and operational efficiency, contributing to long-term strategic planning and emergency preparedness.
SENIOR PLANT MANAGER
Brookfield Properties – Cumberland Mall- Atlanta, GA March 2016 – June 2019
Implemented a preventive maintenance program for mall equipment, overseeing engineering staff and contractors. Ensured system efficiency, developed emergency procedures, and maintained compliance with Life Safety codes. Managed EMS monitoring, energy programs, and equipment budgeting, including SOW and RFP development for new installations.
REGIONAL OPERATIONS MANAGER
Boxer Properties - Atlanta, GA July 2012 – March 2015
Advanced from Lead Engineer to Regional Operations Manager, overseeing a 2.2M sq. ft. portfolio across 8 states. Led property takeovers, staff management, and daily operations while ensuring quality control and cost efficiency. Contributed to LEED Platinum certification, negotiated contracts, coordinated staffing, and managed safety programs.
REGIONAL CHIEF BUILDING ENGINEER
Verizon Business - Atlanta, GA Feb 2004 – June 2011
Managed 2M+ square feet of commercial properties across five states, leading a team of 12 engineers to ensure 99.99% building system uptime. Oversaw preventive maintenance and repairs for HVAC, Fire Alarm Systems, DC power plants, UPS, Chillers, Boilers, and Generators.
OPERATIONS MANAGER
MCI Communications - Atlanta, GA March 1999 – Feb 2004
Managed daily operations and a team of 26, ensuring efficient work order execution. Installed and maintained Unified Voice equipment and telecom systems (DSO, DS1, DS3, OC3–OC192). Coordinated with the Network Operations Center to resolve escalations and meet deadlines.
SERGEANT/NCO
U.S. Army – Ft Huachuca, AZ June 1991 – March 1999
Led 20-35 soldiers in communications equipment operations and maintenance, both on base and in the field. Installed and operated T-Berd and Power Generators, executed digital group multiplexing, managed mobile subscriber equipment, and contributed tactical planning.
EDUCATION
On Site Trained in:
HVAC: Trane, Carrier, and Liebert
Central Plant: Trane and Carrier
Generators: Caterpillar, and GENERAC
EPA Certificate
Certified by the EPA in universal HVAC
Primary Leadership Development Course
U.S. Army, El Paso, TX 1997
BA/Business Communications Degree
University of Maryland 1995
Go Green Initiative, LEED
Member of Association of Energy Engineers
Certified Six Sigma Green Belt
OSHA Trained in “Train the Trainer”
PMP - Certified
Professional references available upon request.