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Executive Assistant Human Resources

Location:
Richmond, VA
Posted:
June 09, 2025

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Resume:

Louise A. Pines

804-***-****

*******@***.***

EXPERIENCE

DECEMBER 2022 – PRESENT

SUMMIT FIRE & SECURITY, INC.

HUMAN RESOURCES GENERALIST

Advises management and employees on legal concerns on a pre-emptive and reactive basis.

Counsels managers on disciplinary actions, training, and company policies.

Responds to employees’ questions/concerns and provides guidance.

Manages on-boarding experience for new hires.

Maintains, enforces, and recommends improvements for company policies, procedures, and processes.

Aids managers with progressive discipline approach to include training, witnessing and proper documenting of events.

In conjunction with risk management staff, administers policies and procedures for a safe work place. Ensures all accidents and injuries are reported to the appropriate parties.

Conducts employee relations investigations as required. Attends all necessary hearings as a representative for the company.

Maintains employee personnel files.

Maintains employee information integrity by entering and updating employment and status change data.

NOVEMBER 2021 – OCTOBER 2022

BWW LAW GROUP, LLC.

HUMAN RESOURCES GENERALIST

Benefits management; worked closely with vendors/third party administrators.

Full cycle recruiting for assigned region to include on-boarding, and conducted new hire orientations.

Created and maintained personnel files.

Point of contact in region for leave of absence claims.

Ensured timely scheduling of employee performance reviews.

Enforced company employment policies and performed other employee relations duties, including employee complaint in-take, investigation and resolution.

Assisted the compliance division with compiling data and administering training modules.

Assisted with maintaining the HRIS and timekeeping system. Trained new hires on timekeeping system.

Transitioned to next due to human resources moving to corporate office in Maryland. JULY 2020 – MAY 2021

GENETWORX, INC.

HUMAN RESOURCES BUSINESS PARTNER

Recruited key talent and participates in all talent acquisition activities for the organization.

Consulted with staff and management, providing HR guidance when appropriate.

Managed and resolved complex employee relations issues. Conducts thorough and objective investigations, provides counsel and resolution.

Managed daily workflow for the region. Processed all company employee changes.

Supervised human resources assistant and 4 receptionists.

Provided day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions). CORE COMPETENCIES:

+ADP Workforce Now

+ Workday

+Sales Force

+Oracle

+Hire Rite

+LinkedIn

+ICIMS

+Ceridian

+Performance Pro

+MS Office Suite (Word,

Access, Visio, Excel,

PowerPoint, SharePoint)

Louise Pines’ Resume - Page 2

Provided ad-hoc reports to senior leaders.

Worked closely with payroll to assure accurate payment of payroll, timesheet management, bonuses, shift differentials, and all payroll related matters.

Worked closely with compliance to ensure that company is in compliance with CAP, local, federal, state, and employment law.

Transitioned to next role due to lay-off/reduction in workforce. AUGUST 2016 – JULY 2021

CONTRACTOR SPECIALIZING IN HUMAN RESOURCES

Managed and audited I9’s for accuracy, and destruction of any terminations that are no longer required, while paying strict attention to compliance.

Benefits administration: benefits open enrollments, resolved benefits issues/questions. FMLA, STD, ADA, worker’s compensation claims processing.

Timekeeping – ensured employees timesheet entries were accurate, where discrepancies; worked with employee and payroll to resolve.

Attended union meetings and worked with management to resolve any labor disputes.

Full cycle recruiting; Posted job requisitions, recruiting, sourcing, screening, making travel arrangements for out of town applicants, and evaluating/interviewing candidates, extended offers., applicant tracking system management.

Managed on-boarding; conducted new hire orientations.

Provided ad-hoc reports for management.

Worked with management on training plans for associates and began establishing training files and managed training plans.

Conducted exit interviews and prepared separation notices and attended unemployment hearings.

Employee engagement.

Provided HR counsel and coaching to business leaders in supporting the business to achieve their strategic objectives for two companies.

Conducted thorough and objective investigations, managed and resolved complex employee relations issues.

Flu shot clinic management.

Transitioned to next role for full-time permanent employment. AUGUST 2015 – JUNE 2016

REHAB MANAGEMENT, INC.

EXECUTIVE ADMINISTRATIVE ASSISTANT/HUMAN RESOURCES ADMINISTRATOR

HRIS data entry. Ensured data accuracy/integrity and generated management reports and ad hoc report requests.

Processed all performance reviews, paying strict attention to salary protocols.

Benefits administration; benefits enrollment, claims processing, STD, LTD, FMLA, and worker’s compensation claim filing.

Responsible for all on-boarding; communicated with new hires (customers) to receive all compliance documentation required and answered any questions pertaining to the company, its policies, benefits and addressed any other concerns.

Audited incoming new hire documentation for compliance.

Worked with contracting agencies and internal recruiters for placement of temporary staff and gather all required compliance documentation.

Coordinated with facility credentialing officials to ensure that compliance is fulfilled.

Conducted reference checks and background checks.

Obtained source verifications and OIG exclusions.

Created personnel files and ensure compliance of all documentation in the files and records.

Transitioned to next role because the company was sold and local office closed/ laid-off. DECEMBER 2006 - MAY 2015

BOSTWICK LABORATORIES, INC.

HR GENERALIST / HRIS ADMINISTRATOR

Louise Pines’ Resume - Page 3

Provided database administration for HR database, prepared and ran routine/special reports; compiled data for management

ran ad hoc report requests.

Served on system implementation team and worked with vendor to coordinate the successful implementation of new HRIS.

Maintained OSHA 300 reports per location and prepared the federal filing yearly.

Oversaw employee record keeping requirements, data input processes and was responsible for data verification. Established timekeeping training module and trained all managers on timekeeping system.

Resolved individual employee relations issues related to payroll and/or time accruals. Served as the first and final point of contact for employee HR data issues with upper management’s concurrence.

Maintained all corporate organizational charts.

Processed all background checks/DMV record screens. Including working with e-verify to verify citizenship; and quarterly compliance database checks.

Coordinated with Legal department to ensure that Pathologists and other medical staff were in compliance.

Conducted reference checks and background checks.

Assisted with the performance evaluation process and trained managers on the system.



Contact this candidate