Peer Support Case Management
Resume:
Felix Ramos
Chicago, IL
*****.*******@*****.***
SUMMARY OF QUALIFICATIONS
Experienced Bilingual Spanish Community Health worker with extensive experience focused on working within and supporting underserved communities. Adept at working independently or as part of a team of colleagues and with the public from a diverse mix of cultures and backgrounds. Army Veteran with over 10 years of experience able to prioritize and complete priorities on time and with an emphasis on quality standards.
PROFESSIONAL EXPERIENCE
Rincon Family Services April 2024 – July 2024
Peer Support Specialist; completed three hundred hours internship.
Case management – helping clients by connecting them with available resources and services in the community.
Community Intervention – Providing Narcan kits for Substance Use Disorders (SUD) in targeted areas.
Wellness Checks – followed up with clients who did not check-in on a timely basis.
Participated in Outreach events providing information regarding Medically Assisted Recovery (MAR).
Provided one on one peer support with clients at the clinic.
Transported clients to Detox Centers and followed up on their recovery journey.
People’s Church of the Harvest December 2023 – April 2024
Working with the Pastor who provided temporary housing for Venezuelan migrants.
Case Management - setup appointments for migration court.
Bilingual translator - served as a liaison translating Spanish to English.
Facility Management - monitored daily activities, setup doctor’s appointments, and served meals.
University of Illinois Chicago (UIC) May 2023 – September 2023
Community Health Worker
Helping individuals and families access health resources, by facilitating communication and empowering clients during interactions with health care and social service systems.
Assisting health care and social service systems in becoming culturally relevant and responsive to their service population.
Assisting patients with completing applications and paperwork. Also, conducting checks on individuals with specific health conditions.
Alliance Southeast September 2022 – December 2022
Community Outreach Worker
Trained and received certificate for “COVID Vaccination Ambassador “, from John Hopkins University.
Performed door to door community outreach to the citizens of the South Chicago region regarding vaccinations.
Participated in workshops to informs residence of the community of the benefits of vaccinations.
Presented at community events providing data outlining statistical outcomes of being vaccinated versus unvaccinated impacts.
Assisted the nurses with the vaccinations by verifying consent forms.
KRA Corporation - South Shore Works August 2021 – April 2022
Community Outreach Worker
Reached out to residents in the South Shore region regarding vaccinations.
Encouraged residents to receive vaccinations.
Distributed mask throughout the South Shore community.
Participated in community events which provided vaccinations to residents.
Erie Health Family Center March 2021 – July 2021
Flow Coordinator
Responsible for organizing individuals for registration.
Assisted with the paperwork for registration.
Translated the English language to Spanish.
Cara Connects December 2020 – February 2022
Janitor
Performs all custodial and maintenance services including trash removal, servicing, and supplying restrooms, cleaning windows, complete floor care, and sorting recyclables.
Operates various maintenance machines and devices including trash compactor, auto scrubbers, and pressure washer.
Properly mixes and handles hazardous cleaning solutions.
Trashes out vacant properties upon eviction/move out.
Ramos Office Machines 2014 to 2019
Owner & Operator
Marketed the company to businesses across the greater metropolitan area.
Managed all administrative tasks including invoicing, services agreements, and inventory control.
Remained current on new and updates to office machine technology.
Education & Training
Rincon Family Services
Certified Mental Health First Aid
Rincon Family Services
Certified Peer Support Recovery Specialist
John Hopkins University
Certificate of Training COVID Vaccination Ambassador
Featherfist Education Technology Program
Certificate MS – Word, Excel, and PowerPoint
Cara Chicago
Certificate of Achievement in Personal and Professional Development
Empire Technical School, New York, NY
Customer Engineer Certificate
Military Experience
Military
U.S. Army Stock Control Supply-man
Bilingual – Fluent in Spanish
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