Nicole Wagner
Brick, NJ
******.*******@******.*** 201-***-****
Professional Summary
Driven and resourceful professional with extensive experience in customer service, management, and entrepreneurial ventures. Demonstrates a strong ability to lead teams, manage operations, and deliver excellent results. Currently operating a successful cleaning business, with a focus on client satisfaction and operational efficiency. Seeking opportunities to bring a dynamic skill set to an administrative or managerial role within a progressive organization.
Professional Experience
Owner & Operator
Savvy Soapers Cleaning Services – Brick, NJ
March 2024 – Present
● Founded and managed a successful cleaning company serving residential and commercial clients.
● Oversee scheduling, client relations, and operational logistics to ensure high-quality service delivery.
● Developed marketing strategies to grow the client base, achieving profitability within months of launch.
● Maintain strong client relationships, with references available upon request. Interim Manager
Crespo's Hookah Lounge & Restaurant – New Milford, NJ March 2024 – May 2024
● Managed daily operations, including staff supervision, scheduling, and customer service.
● Assisted in improving workflow and operational efficiency to meet business goals.
● Leveraged role to build connections and secure new clients for Savvy Soapers Cleaning Services.
Server
River Edge Diner – River Edge, NJ
November 2023 – March 2024
● Welcomed and seated guests to ensure a positive dining experience.
● Accurately processed food and drink orders in coordination with kitchen and bar staff.
● Provided exceptional customer service while maintaining an organized and clean dining environment.
Florist Assistant / Customer Service Representative Crystal Florist – North Arlington, NJ
January 2023 – May 2023
● Handled cash transactions, inventory management, and merchandise display.
● Designed and assembled floral arrangements for various occasions.
● Delivered friendly and efficient customer service to meet client needs. Appointment Setter
Straight Marketing Business Solutions – Elmwood Park, NJ September 2019 – March 2020
● Scheduled and managed appointments for business clients.
● Created and maintained spreadsheets for tracking and reporting purposes.
● Assisted with onboarding, client interviews, and scheduling. Account Manager
Straight Marketing LLC – Elmwood Park, NJ
March 2020 – July 2020
● Managed online business accounts and ensured error resolution.
● Built and maintained strong relationships with clients.
● Analyzed account data and implemented improvements to optimize performance. Sales Associate / Cashier
Denny’s Children’s Clothing Store – Paramus, NJ
September 2018 – September 2019
● Processed transactions and managed cash handling responsibilities.
● Delivered excellent customer service and promoted in-store promotions.
● Organized inventory and maintained an efficient workspace. Education
High School Diploma
Kearny High School – Kearny, NJ
June 2011
Core Skills
● Entrepreneurial and Business Management
● Customer Service Excellence
● Operational Logistics and Scheduling
● Staff Supervision and Team Leadership
● Marketing and Client Development
● Proficient in Microsoft Office Suite (Word, Excel, Outlook)