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Customer Service Property Management

Location:
Arizona State University, AZ, 85288
Posted:
June 09, 2025

Contact this candidate

Resume:

Personal

Phone number

602-***-****

Email

************@*****.***

Interests

Yoga, Dogs, Reading, and Music

ABBY KOON Seeking a position where I can leverage my strategic vision, business acumen, and experience to drive organizational growth and success. My background is diverse with 20 years of property management, warehouses, and restaurants.

Leasing Consultant/Customer Service

JWILLIAMS Staffing, Tempe

Greet customers with resources and information on the community Answer phones in a enthusiastic and informative manner Accept, process, and verify application for review Ensure residents are heard and maintenance is completed timely Keep accurate communication records and prospect profiles up to date with thank you cards

Mar 2025 - May 2025

Bakery Clerk

Kroger, Maricopa

Assist customers with locating product, orders, and information. Package, label, and stock product for display using "first in first out " procedure to guarantee freshness

Maintain clean work station

Unload daily delivery

Sep 2024 - Dec 2024

Patient Care representative

Radnet, Tempe

Check in patients ensuring patient profile has accurate and updated information Process co- payments providing receipt

Maintain clean lobby for patients

Answer phones and assist with scheduled appointments or information as needed Verify insurance for upcoming appointments

Confirm upcoming appointments

May 2023 - Aug 2023

Warehouse associate

Amazon, Phoenix

Unload truck

Sorting of boxes

Moving products throughout warehouse on pallet jack into proper department Review returns with software questionnaire to determine product destination within the warehouse

Sep 2022 - Mar 2023

Residential Property Manager

Kozell Properties LLC DBA Action Property Management, Gilbert Overseeing daily operations in office to maximize NOI and minimize vacancy loss for clients Accept rents, collaborate with resources for tenants in need offering assistance Process applications verifying income, references and review with broker for acceptance or denial

Adhere to ADRE standards and Fair housing requirements Feb 2005 - Jun 2019

Cocktail waitress

Busters Bar and Grill, Scottsdale

Provide a fine dining experience with exceptional customer service Completing daily shift side work to ensure a clean and safe environment for food and health regulations

Nov 2004 - Feb 2005

Leasing float/ Assistant Manager

Bernard Allison Management Services Inc., Chandler/Tempe Greet and tour prospects following fair housing regulations Keep communication logs or welcome cards to follow up with thank you cards Collect rents

Daily deposits tapes and drop in safe for courier

Jun 2001 - Nov 2004

Work experience

Collections

Marketing and follow up monthly with neighboring properties to compare pricing to stay competitive and at market rates

Coordinate monthly resident functions collaborating with vendors to stay within budget Server

Romulus LLC DBA IHOP, Tempe

Provide a fun experience with the love of pancakes Upsell promotional products

Complete shift side work ensuring a clean and safe environment for health and safety reguations

Dec 1998 - Jun 2001

Server

Chompie's New York Deli, Scottsdale/Tempe

Serve customers with enthusiasm and give a fast paced New York experience Host calculating timing for servers to ensure a smooth and satisfying experience for our customers

Complete daily side work ensuring a clean and safe standard for food and health regulations

Sep 1998 - Dec 1999

Customer service and cashier

Baskin Robbins 31 Flavors, Mesa

Unload delivery into freezer

Assist customers and accept payment

Clean floors and all stations for food and health regulations Build and decorate ice cream cakes

Sep 1997 - Nov 1998

Ged

AIBT, Mesa

General studies

Dec 2001 - Mar 2001

Microsoft office

Yardi

References available on request.

Education and Qualifications

Skills

References



Contact this candidate