Customer Service Property Management
Resume:
Personal
Phone number
************@*****.***
Interests
Yoga, Dogs, Reading, and Music
ABBY KOON Seeking a position where I can leverage my strategic vision, business acumen, and experience to drive organizational growth and success. My background is diverse with 20 years of property management, warehouses, and restaurants.
Leasing Consultant/Customer Service
JWILLIAMS Staffing, Tempe
Greet customers with resources and information on the community Answer phones in a enthusiastic and informative manner Accept, process, and verify application for review Ensure residents are heard and maintenance is completed timely Keep accurate communication records and prospect profiles up to date with thank you cards
Mar 2025 - May 2025
Bakery Clerk
Kroger, Maricopa
Assist customers with locating product, orders, and information. Package, label, and stock product for display using "first in first out " procedure to guarantee freshness
Maintain clean work station
Unload daily delivery
Sep 2024 - Dec 2024
Patient Care representative
Radnet, Tempe
Check in patients ensuring patient profile has accurate and updated information Process co- payments providing receipt
Maintain clean lobby for patients
Answer phones and assist with scheduled appointments or information as needed Verify insurance for upcoming appointments
Confirm upcoming appointments
May 2023 - Aug 2023
Warehouse associate
Amazon, Phoenix
Unload truck
Sorting of boxes
Moving products throughout warehouse on pallet jack into proper department Review returns with software questionnaire to determine product destination within the warehouse
Sep 2022 - Mar 2023
Residential Property Manager
Kozell Properties LLC DBA Action Property Management, Gilbert Overseeing daily operations in office to maximize NOI and minimize vacancy loss for clients Accept rents, collaborate with resources for tenants in need offering assistance Process applications verifying income, references and review with broker for acceptance or denial
Adhere to ADRE standards and Fair housing requirements Feb 2005 - Jun 2019
Cocktail waitress
Busters Bar and Grill, Scottsdale
Provide a fine dining experience with exceptional customer service Completing daily shift side work to ensure a clean and safe environment for food and health regulations
Nov 2004 - Feb 2005
Leasing float/ Assistant Manager
Bernard Allison Management Services Inc., Chandler/Tempe Greet and tour prospects following fair housing regulations Keep communication logs or welcome cards to follow up with thank you cards Collect rents
Daily deposits tapes and drop in safe for courier
Jun 2001 - Nov 2004
Work experience
Collections
Marketing and follow up monthly with neighboring properties to compare pricing to stay competitive and at market rates
Coordinate monthly resident functions collaborating with vendors to stay within budget Server
Romulus LLC DBA IHOP, Tempe
Provide a fun experience with the love of pancakes Upsell promotional products
Complete shift side work ensuring a clean and safe environment for health and safety reguations
Dec 1998 - Jun 2001
Server
Chompie's New York Deli, Scottsdale/Tempe
Serve customers with enthusiasm and give a fast paced New York experience Host calculating timing for servers to ensure a smooth and satisfying experience for our customers
Complete daily side work ensuring a clean and safe standard for food and health regulations
Sep 1998 - Dec 1999
Customer service and cashier
Baskin Robbins 31 Flavors, Mesa
Unload delivery into freezer
Assist customers and accept payment
Clean floors and all stations for food and health regulations Build and decorate ice cream cakes
Sep 1997 - Nov 1998
Ged
AIBT, Mesa
General studies
Dec 2001 - Mar 2001
Microsoft office
Yardi
References available on request.
Education and Qualifications
Skills
References
Contact this candidate