February
**** -
December
Yolanda Tsitsi Nicole Muzenda
****************@*****.***
** ******** ********* ****** ********
As a passionate, highly motivated and detail oriented individual in Peace and Conflict Studies, I am excited to leverage my technical expertise and experience to inspire and empower the next generation of innovators. With a strong academic background and a proven track record of excellence in conflict management and resolution. I am confident in my ability to deliver high quality instruction to the organization.I also have proven leadership and team management skills with excellent communication and interpersonal skills. I am committed to fostering a positive learning environment and promoting critical thinking.
Administrative Officer
Ministry of Youth Empowerment,Development and Vocational Training Office Management & Operations
Oversee daily office operations to ensure efficiency. Maintain office supplies inventory and place orders when necessary. Manage office equipment (printers, computers, phones) and coordinate repairs. Ensure a clean, organized, and professional office environment. Communication & Correspondence
Handle incoming and outgoing emails, letters, and phone calls. Draft and proofread documents, reports, and memos. Serve as a point of contact between employees, management, and external stakeholders. Schedule and coordinate meetings, appointments, and travel arrangements. Record Keeping & Documentation
Maintain and organize physical and digital filing systems. Update databases, records, and spreadsheets (e.g., employee records, financial documents). Assist in preparing reports, presentations, and official documents. Human Resources Support
Assist in recruitment processes (posting job ads, scheduling interviews). Help with onboarding new employees (preparing paperwork, setting up workstations). Maintain employee attendance and leave records.
Financial & Budget Assistance
Process invoices, expense reports, and reimbursements. Assist in budget preparation and tracking expenditures. Coordinate with the finance department on administrative expenses. Event & Meeting Coordination
Organize company events, conferences, and team meetings. Prepare meeting agendas, take minutes, and distribute follow-up notes. Arrange catering, venue bookings, and logistics for events. Compliance & Policies
Ensure adherence to company policies and procedures. OBJECTIVE
EXPERIENCE
2024
2019
2017
Emotionally Intelligent Project Management
Team building and Management Microsoft Package Proficient Assist in implementing administrative guidelines and improvements. Maintain confidentiality of sensitive information. Customer & Client Support
Greet visitors and direct them appropriately.
Respond to customer inquiries and provide basic support. Handle complaints or escalate issues to the relevant department BSc Honours Degree in Peace and Conflict
Midlands State University
Upper Second
Advanced Level
Guinea Fowl
3 Advanced Level Passes
Ordinary Level
Guinea Fowl
8 Ordinary Level Passes
English ( Fluent ) Shona ( Native )
Date of Birth : 23 October 2000
Marital Status : Single
Gender : Female
Dr P R Manhando - Midlands State University
Departmental Chairperson
********@*****.***
Mr B.T. Sichewo - Ministry of Youth Empowerment,Development and Vocational Training Director
*******.*******@*****.***
EDUCATION
SKILLS
100% 100%
100% 100%
LANGUAGES
PERSONAL DETAILS
REFERENCE