Sales Associate Business Development

Sierra Jacobsen, Sales Associate

Oviedo, *****, United States, +1-501-***-****, **********@*****.*** SUMMARY Dynamic Sales Associate with over 5 years of experience in customer-focused roles, specializing in lead generation and online sales management. Proven track record of exceeding sales targets and nurturing customer relationships through effective communication. Leveraged CRM systems to streamline processes and maximize customer satisfaction. Eager to contribute exceptional interpersonal skills and a strong understanding of consumer needs to enhance sales for candle products, positioning for success as a Telecommute Candle Sales Associate.

WORK EXPERIENCE

Nov 2024 – Feb 2025 Business Development Representative (BDR), Greenway kia east

Orlando, USA

Orchestrated inbound and outbound communications with potential and existing customers.

Conducted follow-up calls to nurture leads and convert prospects into loyal customers.

Collaborated with sales, service, and marketing teams to enhance lead management processes.

Utilized CRM software to meticulously track leads and customer interactions.

Surpassed monthly lead generation and sales conversion targets consistently.

Nov 2023 – Aug 2024 Sales Representative, Bill Ray Nissan Longwood, USA Managed online vehicle sales while promptly addressing customer inquiries.

Developed and maintained an effective online sales pipeline for lead nurturing.

Provided comprehensive product information and conducted engaging virtual vehicle tours.

Achieved sales targets and KPIs consistently, contributing to overall team success.

Aug 2022 – Jul 2023 Sales Associate, Tire Kingdom Oviedo, USA Assisted customers in selecting the appropriate tire fitments to match their vehicles.

Educated customers on scheduled maintenance services to enhance vehicle longevity.

Delivered exceptional customer service, ensuring a positive shopping experience.

Apr 2022 – Jul 2022 Server, Walk-Ons Sports Bistreaux Orlando, USA Provided prompt food and beverage service to customers, ensuring satisfaction.

Answered inquiries regarding dietary restrictions to assist customer choices.

Dec 2021 – May 2022 Server/Bartender, Bonfire Bar & Grill Oviedo, USA Delivered timely food and beverage service to enhance the dining experience.

Provided information regarding dietary restrictions to ensure customer safety.

Jul 2021 – Dec 2021 Server, Oasis on the River Sanford, USA Ensured quick delivery of food and beverages to patrons, maintaining service flow.

Answered questions concerning dietary restrictions, facilitating informed decisions.

Oct 2020 – Jun 2021 Server, Chili's Oviedo, USA

Provided efficient food and beverage service to guests, enhancing the dining atmosphere.

Responded to customer inquiries regarding dietary restrictions for safe dining.

Jul 2019 – Oct 2020 Appointment Setter/Sales Associate, Prium Healthcare Longwood, USA Supported field operations through effective appointment setting and document processing.

Delivered comprehensive administrative support to staff, enhancing operational efficiency.

Feb 2019 – Apr 2019 Internet Sales Associate, Bill Ray Nissan Longwood, USA Managed online vehicle sales while promptly addressing customer inquiries.

Developed and maintained a structured online sales pipeline for effective lead tracking.

Jul 2017 – Feb 2019 Internet Sales Associate, David Maus Toyota Sanford, USA Directed online vehicle sales operations while responding to customer inquiries.

Provided thorough product information and coordinated timely vehicle deliveries.

EDUCATION

Aug 2014 – Present Seminole State College of Florida Associates of Science, Computer Science

Sanford, USA

SKILLS Computer Skills Office experience

Financial services Microsoft Excel

Customer relationship management Accounting

Microsoft Office Microsoft PowerPoint

QuickBooks Microsoft Outlook

Microsoft Word Organizational skills

Communication skills Written communication

Phone etiquette Task prioritization

Time management Customer service

Sales Experience Marketing Knowledge

Independence

LANGUAGES English

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