Customer Service Home Care
Resume:
Tiffany Benedict
*******************@*****.***
***** **** ** * *********, CA 93536
Summary
I have strong business, sales, and customer service skills to exceed company goals and create lasting client relationships through exceptional services. Employs extensive training and expertise in providing exceptional customer service for top quality results. Hard working, personable, and continually top rated in performance by company standards and customer reviews in all atmospheres.
Work experience
Bather/Groomer in training
Tailwaggers November 2018 – Present Combing coats, removing dead skin with a brush, regulating water temperature, washing with special soap or shampoo, drying, clipping nails, pulling ear hair, expressing glands, and maintaining the entire work area clean and organized.
In home service provider [IHSS]
In home care provider January 2000 – August 2017 Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands. Assists patients by
Pre and post-operative care
Wound care
Medication disbursement and management
Esthetician Day Spa
Palmdale, CA February 2020 – June 2023 Perform services that make skin look younger or eliminate blemishes or scars in a medical setting. Prepare the skin for treatment by cleansing it, and providing treatments such as microdermabrasion, dermal infusions, hydro facials, and Perfect Peels. Manages clerical responsibilities such as scheduling, payment processing, and pre-op calling.
Esthetician LA Laser {changed to} Skin and Cancer Institute
Palmdale, CA November 2018 - June 2022 Perform services that make skin look younger or eliminate blemishes or scars in a medical setting. Prepare the skin for treatment by cleansing it, and providing treatments such as microdermabrasion, dermal infusions, hydro facials, and Perfect Peels. Manages clerical responsibilities such as scheduling, payment processing,
Top performer in client satisfaction (rated in office, through surveys, and via Yelp)
Consistently exceed sales goals through client engagement
Product knowledge and application expert while often being leveraged as a resource for product knowledge and skin science expertise.
High standard of cleanliness and sanitation
Increase baseline profitability through skincare product/treatment sales.
Foster a positive working environment through proactive team engagement.
ADMINISTRATIVE ASSISTANT
CAL STATE UNIVERSITY BAKERSFIELD - AV CAMPUS - Lancaster, CA 2000 to 2006
Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. Using computers to generate reports, create presentations, and conduct research. Greet and assist visitors while managing front desk department.
Lead Assistant to University Director
Supervised front desk and managed reception area.
Served as central point of contact for students and all vendors.
Received payments for tuition and services.
Education
Licensed Esthetician LANCASTER BEAUTY SCHOOL - Lancaster, CA NOV November 2017 to September 2018
*References upon request*
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