SHARON PIERSON
Brooklyn, NY *****
*****************@*****.***
Professional Summary
Dedicated and reliable professional with a strong background in maintenance and customer service roles. Experienced in ensuring cleanliness, safety, and exceptional service in various environments, including parks, residential buildings, airports, and delivery services. Proven ability to adhere to strict guidelines, prioritize tasks, and work effectively within fast-paced and demanding settings. Skilled in maintaining a clean and organized work area, identifying, and addressing safety hazards, and helping customers and visitors. A dependable team player with a commitment to delivering excellent results. Willing to relocate to: New York, NY
Authorized to work in the US for any employer
Work Experience
Seasonal Parks Maintenance Worker
NYC Dept. of Parks and Recreation-New York, NY
June 2017 to December 2021
· Clean parks, and comfort stations, providing park patrons with pleasant and safe environment.
· Assist visitors by answering questions and giving directions to park locations and events.
· Maintain a clean and safe work area to prevent workplace safety hazards.
· Alert supervisor and co-workers of any potential safety hazards and block off unsafe areas.
· Set up and break down small- and large-scale events. Maintenance
Alliance Building Services/NYCHA-Brooklyn, NY
May 2020 to March 2021
· Cleansed and sanitized the NYCHA building hallways, staircases, doors, doorknobs, garbage chutes, trash cans, and the building lobbies making sure there's a safe environment for the building residents.
· Adhered to strict COVID Safety guidelines.
· Assisted building residents with questions/concerns. Crew Member
Jet Blue Airways-Brooklyn, NY
January 2016 to April 2020
· Cleaned, sanitized, and stocked airplanes as per the needs of Jet Blue, ensuring that strict standards of cleanliness were always met.
· Inspected each plane for any suspicious materials and persons.
· Provided excellent customer service to traveling customers. Loader (Seasonal)
UPS-Brooklyn, NY
October 2015 to January 2016
· Loaded and unloaded packages on delivery trucks and conveyor belts according to package destinations.
· Moved and stacked packing materials, ensuring products could be easily located.
· Packed and sealed packing materials and customer packages according to company policies.
· Managed cycle counting and inventory control and ordered new products when necessary. Driver Helper
Fresh Direct-Queens, NY
March 2008 to June 2015
· Assisted the driver with packages to deliver to the customers, by loading and unloading boxes weighing 50lbs or more.
· Provided excellent customer service, ensuring all their needs were met in addition to obtaining signatures and verifying identity for security purposes. Skills
• Construction
• Cooking (4 years)
• Merchandising
• Customer service
• Guest relations
• Warehouse management system
• Heavy lifting
• Porter experience
• Load & unload