Customer Service Delivery Driver
Resume:
Ashley Porter
Lithonia, GA *****
******************@*****.***
Professional Summary
Hardworking and detail-oriented delivery driver with 5 years of experience in various roles, including customer service, sales, and warehouse operations. Proficient in managing tasks efficiently and effectively. Possesses strong communication and organizational skills. Willing to relocate: Anywhere
Work Experience
Valet Parking
VPNE-Decatur, GA
January 2025 to Present
• Provided exceptional valet parking services to guests, ensuring a positive and memorable experience
• Managed a high volume of cars daily, accurately recording vehicle information for efficient retrieval
• Demonstrated excellent customer service skills by greeting guests with professionalism and assisting with luggage or other needs
Independent Contractor/Driver
Atlanta, GA
January 2021 to Present
• Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
• Delivered packages and goods to customers in a timely and efficient manner
• Managed delivery routes effectively to optimize efficiency and minimize fuel consumption Associate
Marshall's warehouse-Decatur, GA
January 2024 to September 2024
Ticket Merchandise and distribute to different stores.
• Picked and packed orders with high attention to detail, maintaining accuracy in product selection and packaging
• Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
• Packed fragile items using appropriate protective packaging materials (e.g., bubble wrap) to minimize breakage during transit
Team Member
Chick-fil-A Restaurants-Atlanta, GA
August 2023 to November 2023
Work front house and catering as delivery driver and events
• Collaborated with team members to achieve project goals and deliver high-quality results
• Supported team leader in coordinating tasks, ensuring efficient workflow and timely completion of projects
Daycare Worker
Little Learners University-Decatur, GA
June 2021 to March 2023
Transport children from school to daycare
• Supervised and cared for a group of 15-20 children, guarenting their safety and well-being at all times
• Established positive relationships with parents/guardians through effective communication about daily activities, progress, and any concerns
• Demonstrated flexibility in adapting daily routines based on the changing needs of the children under care
PCA Personal Care Assistant
BroadPath Healthcare Solutions-Tucson, AZ
November 2021 to March 2022
• Assist customer with refills and renewals
• Provide benefit/coverage information
• Took payments for meds
Security Supervisor
Stepping Stones staffing-Atlanta, GA
November 2018 to March 2020
Oversees 10-20
• Trained new security personnel on standard operating procedures, emergency response protocols, and customer service skills
• Supervised a team of XX security officers, the safety and security of the premises
• Managed scheduling for the security team, confirming adequate coverage at all times while optimizing resources efficiently
Warehouse Associate
Priemer Staffing-Union City, GA
August 2017 to August 2019
using protective materials, keeping the work area clean, and reporting to supervisors.
• Utilized forklifts and other equipment to safely transport materials within the warehouse
• Followed all safety protocols and procedures while operating machinery or handling hazardous materials
Education
GED in Medical
Everest Institute
2007
Skills
• Call Center
• Management
• Microsoft Word
• Microsoft Outlook
• Customer Service
• Distribution center
• Supervising experience
• Forklift
• Order Puller
• Time management
• Customer Care
• Materials handling
• CSR
• Microsoft Office
• Sales
• Administrative experience
• Leadership
• Shipping & receiving
• Organizational skills
• Warehouse Associate
• Childcare
• Picker Packer
• Microsoft Powerpoint
• Communication skills
Certifications and Licenses
Forklift Certified
July 2018 to Present
Driver's License
September 2024 to January 2033
NDT Certification
October 2024 to October 2026
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