***********@*******.***
Little Elm, Tx 75068
Aan ls
* 10 years - Analysis
* 10 years - Training
* 5 years - Recruiting
* 33 years - Customer
Service
SKILLS
+ Microsoft Office
* Communication
+ Interpersonal
+ Fraud Investigation
+ Problem Resolution
HOBBIES
+ Crafting
* Cooking & Baking
* Card & Board Games
+ Interior Decorating
MARY PEAVY
PROFILE
lam a versatile and goal-oriented individual who exceeds
expectations and delivers top level results. Highly regarded as a
positive influencer with natural desire to improve performance
and streamline processes to match company goals. Excellent
interpersonal and communication skills integral to building trust
and strong professional relationships
PROFESSIONAL EXPERIENCE
GEICO
Underwriter (2010 - 2020)
- Utilized extensive analytical skills and meticulous attention to
detail to review cases for acceptability and identify potential
fraud.
Corporate Trainer (2000 - 2010)
- Employed interpersonal skills to educate and train new
associates, with some travel requirements.
- Developed and administered learning manuals and curricula
for new associates, as well as additional refresher coaching for
tenured associates.
Human Resource Specialist (1995 - 2000)
- Contributed to recruitment and outreach efforts to prospective
new associates.
- Developed and administered skills testing assessments.
- Conducted interviews and provided guidance on role
placement.
Personal Lines Insurance Agent (1987 - 1995)
- Exceeded sales and service expectations in a fast-paced
environment by leveraging extensive insurance knowledge and
engaging in genuine, caring conversations with prospective and
existing clients.