Operations Analyst Product

Contact

+** ***** - *****

*************@*****.***

Education

Data Analysis Essentials (Pursuing)

University of Washington

Ph.d (Management)

IIS (Deemed to be University)

**** – 2023

M.B.A (International Business)

IIS (Deemed to be University)

2016 - 2018

B.Com (Accounting and Taxation)

IIS (Deemed to be University)

2013 – 2016

Papers Published

An Empirical Study on Digital Payment Behaviour during Lockdown (SHODH SARITA Vol. 7, Issue 28, October-

December, 2020 Page Nos. 12-17)

An Empirical Study on the Utilization of Digital Wallets among Students (International Journal of Education, Modern Management, Applied Science & Social Science

(IJEMMASSS) 211 ISSN: 2581-9925, Impact Factor: 6.340, Volume 03, No. 01, January - March 2021, pp.211-215)

An Empirical Study of Awareness and Perception about Usage of Digital Payment Modes Among Women (Business Review), Vol 1 Issue 1 (December 2023)

Workshop Attended

Statistical Data Analysis using SPSS

Art of Writing Research Paper & Thesis

Identifying Reputed Journals for Publication

Use of Correlation and Regression in Academic Research

Research Methodology and Research Writing and

Publications

Conference Attended

International Conference on Prospects & Challenges faced by Industrial in a Changing Environment – 2020

One Day Online International Conference on New

Horizons in Commerce, Management& Economics: A way forward

International Conference on E-education, E-Business, E- Management, & E- Learning &Workshop on Research

Paper Writing

International Conference on Recent Advancements in Commerce, Management, and Technology (CRACMT-2022)

74

th All India Commerce Conference, 2023

Soft Skills

Analytical Thinking

Strong Communication

Problem- solving

Team Building & Leadership

Extra - Curriculars

Actively engaged with IISU Rotary from 2016 to 2018.

Associated with The Princess Diya Kumari Foundation (PDKF), an NGO for women's empowerment, for the past four years. ANISHA JAIN

https://www.linkedin.com/in/anisha-jain-762514176/ Ph.D. holder in management and an MBA graduate in International Business with certifications in Project Management, Tableau, Microsoft Excel, Python and Business Analysis. Proficient in Microsoft Office products and applications, PowerBI, Tableau, Python and SQL. Demonstrates expertise in financial analysis, cost management, and reporting, along with a proven track record in project management, business development, and academia. Skilled in budget forecasting, cost control, and leveraging data-driven decision-making to achieve strategic objectives in dynamic environments. Technical Skills

SQL (Certified)

Power Bi (Certified)

Tableau (Certified)

SPSS(Certifies)

Python (Certified)

Microsoft Word

Microsoft Excel (Advanced)

Microsoft PowerPoint

Chat GPT

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Work Experience

Conducted financial analysis and investment recommendations using Microsoft Excel and Power BI.

Managed cost and performance analysis for investment portfolios, helping optimize returns.

Provided real-time dashboards for clients, enabling better decision-making.

Led NAAC accreditation by conducting data analysis and preparing financial and compliance reports using Excel.

Delivered strategic presentations, contributing to achieving an "A" grade during the accreditation process.

Developed reports on student performance, reflecting strong business management and reporting skills.

Tracked customer satisfaction using Excel and created dashboards to monitor service quality.

Analyzed feedback to identify cost-saving opportunities, improving service delivery.

Worked closely with managers to align customer strategies with business goals, ensuring customer retention and cost control.

Utilized Microsoft Excel to analyze lead data, develop strategies, and track performance, enhancing conversion rates.

Analyzed lead conversion rates and performance metrics to improve results.

Managed cost allocation and client engagement, driving revenue growth and target achievement.

Monitored and managed leads to ensure prompt responses and high customer satisfaction.

Analyzed customer data using Excel, identifying trends to enhance satisfaction and loyalty.

Created interactive dashboards for issue tracking and improved collaboration.

Used pivot tables and charts for sales analysis, driving upselling and retention.

Delivered data-driven insights by leveraging advanced Excel functions for strategic reporting.

Prepared financial reports and maintained accurate records to support decision- making.

Assisted in accounts payable and receivable operations to streamline processes.

Conducted bank reconciliations and contributed to financial audits for compliance.

Utilized Microsoft Excel to enhance data accuracy and operational efficiency. Trainee Accountant

GA Infra Pvt. Ltd. June 2016 – October 2016

Management Trainee

Trident, INDIA August 2018 – April 2020

Business Development Associate

Vedantu, INDIA June 2021 – August 2021

Customer Support Executive

Kurki Hospitality LLP., INDIA August 2022 – September 2023 Assistant Professor - Commerce and Management

St. Wilfred PG College, INDIA December 2023 – February 2024 Financial Consultant

ICICI Prudential Ltd. INDIA September 2024 – October 2024 Attention to Details

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