Student

SAFIA ISAHAQ

******@**.*** • 425-***-**** • www.linkedin.com/in/safiaisahaq/

EDUCATION

University of Washington - Michael G. Foster School of Business June 2026 Bachelor of Arts in Business Administration, Concentration: Marketing & Information Systems MARKETING & PROFESSIONAL DEVELOPMENT

Black Leaders in Business, Director of Marketing June 2024 – Present

● Oversaw all marketing efforts, shaping content strategy and managing brand presence across social media platforms.

● Produced high-impact content including Reels and photography, driving a 35% increase in social media engagement.

● Promoted the Annual Celebration of Black Alumni Achievement, resulting in 400+ attendees from the community.

● Design and execute targeted campaigns for workshops and events, boosting turnout by 40% and enhancing reach. Building Networks @ Michael G. Foster School of Business, Mentee February 2025 – Present

● Build relationships with professionals, enhancing networking and communication skills essential for marketing.

● Participate in workshops focused on career and professional development, sharpening problem-solving skills.

● Gain insight into market trends and business operations through industry firm visits, expanding knowledge of the broader business landscape.

UW African Student Association, Marketing Coordinator & Dancer March 2024 – May 2024

● Led marketing efforts for Team Oromia, recruiting over 50 dancers and increasing attendance at Afro-Caribbean Night by 30% through targeted promotions.

● Develop and execute event strategies, including choreography for 5+ performances, increasing audience engagement.

● Dedicate 100+ hours to rehearsals, demonstrating time management and commitment to high-quality performances. WORK EXPERIENCE

Lune Cafe Team Member Seattle, WA October 2024 – April 2025

● Prepped for daily operations with a 5–6 person team, restocking stations and preparing ingredients (e.g., slicing bulk produce for signature items like Dubai Chocolate Strawberries).

● Delivered fast, friendly service in a high-volume cafe, enhancing customer satisfaction and a strong brand experience.

● Operated POS systems accurately during peak hours, managing high volumes of cash and card transactions efficiently.

● Supported workflow through team communication and proactive problem-solving, improving service and consistency.

Amazon Security Specialist Seattle, WA May 2024 – September 2024

● Collaborated with a 6 person team to implement safety measures, resulting in a 20% reduction in reported incidents.

● Documented security breaches and unusual activity, supporting compliance and continuous safety improvements.

● Secured access by operating turnstiles and verifying employee credentials, ensuring smooth, authorized entry.

● Patrolled facility and responded to security alerts using de-escalation strategies, maintaining a safe environment. Starbucks Reserve Security Officer Seattle, WA October 2023 – May 2024

● Maintained a secure environment by monitoring entry points, verifying badges, and de-escalating safety concerns.

● Coordinated with 4+ security personnel streamlining communication and improving incident response time by 15%.

● Partnered with on-site management to support operations, contributing to a professional customer experience.

● Conducted surveillance and identified potential risks, ensuring compliance with safety protocols and procedures. Fran’s Chocolate Sales Associate Seattle, WA October 2022 – December 2022

● Packaged 30+ chocolate box orders per shift, ensuring brand consistency and visual appeal for premium gift products.

● Engaged 20–30 daily customers with product recommendations, strengthening loyalty through personalized service.

● Maintained and refreshed merchandising displays to align with seasonal promotions and optimize product visibility.

● Collaborated across front and back-of-house to ensure a seamless customer journey, enhancing the retail experience. ADDITIONAL INFORMATION

Softwares: Microsoft Suite, Google Workspace, Canva, Excel, Mailchimp Skills: Content Strategy, Social Media Campaigns, Brand Marketing, Visual Design, Analytics & Reporting Affiliations: Association of Black Business Students, National Association of Black Accountants

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