Product Manager Digital

Abhinav Chauhan (MBA, PMP)

Toronto, CA ****************@*****.*** 416-***-**** LinkedInSummary

Strategic and technically adept Digital Product Manager with 8+ years of experience delivering SaaS, mobile-first, and cloud-native solutions across Fintech, enterprise, and B2B domains.

Proven track record in end-to-end product lifecycle management, driving innovation, and enabling cross-functional teams to deliver high-impact outcomes.

Adept at identifying market opportunities, defining data-driven KPIs, and translating customer needs into scalable digital products.

Well-versed in AI trends, user experience optimization, Agile execution, and product evangelism.

Expert in aligning stakeholders and engineering teams on complex product features and delivering seamless digital banking experiences with Erste & BCR banks, BMO, and B2B products for tier 1 Canadian Banks and FinTechs.

Skills & Competencies

Digital Product Strategy

Agile Best Practices Implementation

Roadmap & KPI Ownership

Cross-Functional Collaboration

Product Development & Evangelism

Market and User Research

Competitive Analysis

GTM Strategy Planning & Execution

Risk Management

Regulatory Compliance

Stakeholder Engagement

AI Product expertise

Professional Experience

Technical Product Manager, Cloud Solutions

Trimble Inc. Remote Apr 2023 – Dec 2024

Owned vision and roadmap for digital transformation to cloud-native platform; aligned product strategy with KPIs and compliance objectives.

Led multiple concurrent problem discoveries and agile product development sprints to address user and market needs.

Collaborated with Engineering, DevOps, QA, and marketing teams to deliver MVPs and feature launches on time.

Conducted user analysis to guide feature prioritization; shared success stories through release notes and product demos.

Authored API documentation, integration guides, and stakeholder-facing playbooks; maintained knowledge of AI/ML trends to inform platform direction and internal AI-product adoption.

Identified product risks and coordinated cross-team alignment to mitigate production and delivery delays.

Provided recommendations for Agile process improvement and standardization to drive enterprise-wide SAFe implementation.

Coordinated with Regulatory-approved Certifiers for Sustainability Project/Carbon-credit certifications for North America.

Provided Weekly Status Reports and bi-weekly Product Demos to the Sustainability BU leadership.

Product Manager, Digital Transformations

Equifax Canada Toronto, CA Dec 2021 – Apr 2023

Led 14+ multi-channel, B2B SaaS products for Canadian Banks and FinTechs through the Cloud Digital Transformation.

Delivered identity verification and credit decisioning products & APIs, contributing to digital onboarding for Tier 1 banks.

Led with product expertise and utilized data for product feature and sunset decisions.

Conducted competitive benchmarking and VoC sessions to validate roadmap direction and segment opportunities.

Partnered with Legal, Compliance, and UX teams to define product requirements and customer-centric features.

Defined and tracked product OKRs; collaborated on pricing models and strategic GTM initiatives.

Promoted adoption through internal training demos, rollout communications, and stakeholder reports.

Supported product rollouts and production issue reviews with post-release monitoring plans.

Product Owner, Online Casino Gaming Platform

PokerStars, Toronto CA Dec 2017 – Dec 2021

Led internal Games Studio(s) for Slot and Card & Tables games, delivering over 20 games to the Casino Platform.

Managed web/mobile game product lifecycles with defined KPIs and regular sprint reviews.

Worked with UX and analytics teams to improve user journeys and reduce onboarding friction.

Facilitated agile ceremonies, tracked OKRs, and delivered A/B tested feature rollouts.

Worked with Compliance teams to ensure Regulatory compliance for 10+ regulated markets in North America and the EU.

Coordinated with Certification labs for pre-launch product certifications and GTM planning for regulated markets.

Evangelized launches with internal communications and training to operations (loyalty) and marketing teams.

Provided weekly reports, tracking KPIs such as NPS and ARPU for real-money gaming to Casino & Product leadership.

Additional Relevant Experience

IT Consultant & Business Analyst (2010 -2017)

oBank of Montreal (BMO) – Worked on the creation of business requirement documents and the implementation of IAM policies across 1500+ BMO applications through collaboration with internal and external development teams.

oToronto Hydro

Supported the CPO in the digital transformation of multiple legacy products and internal user platforms to the cloud.

Created all business and functional requirement documents and led UAT with the end-users.

oErste Bank & BCR (via Nagarro Software)

Delivered UI revamp and functional upgrades for online and mobile banking platforms.

Led business workflow reviews and introduced new functionality to improve customer journeys

Education & Certifications

M.B.A. – Schulich School of Business, York University (2016), Toronto, CA

P.M.P. – Project Management Institute (2015), Toronto, CA

Scrum Product Owner Accredited Certification – International Scrum Institute (2021)

B.Tech. – Guru Gobind Singh Indraprastha University (2006), New Delhi, IN

Certifications

Pendo - AI for Product Management, Product Management Basics, Product Analytics

DeepLearning.AI – AI Python for Beginners

Tools Experience

Product Management: Atlassian JIRA, MS Teams, Trello, Product Board, Aha!

Data Analytics: Tableau, MS Power BI, Google Analytics, Python (using Pandas, Matplotlib)

UI & UX Design: Figma/Fig Jam, MS Visio, Canva

Product Documentation: Confluence, MS Word, MS PowerPoint, Lucidchart

Content Management System: Umbraco, Seismic CMS Domain Knowledge: SaaS Platforms, API Development, Credit & Risk Products, Cloud (GCP, Azure)

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