Quality Assurance Technical Support

IKEMEFUNA CHUKWUNYERENWA (Deaf)

Dallas, TX 713-***-**** ***************@*****.*** linkedin.com/in/ikemefuna-chukwunyerenwa-0218a918b/ QUALITY ASSURANCE TESTER / SOFTWARE TESTER / TECHNICAL SUPPORT

Dynamic and results-driven quality assurance testing analyst and front-end/back-end developer with expertise in web and mobile apps. Recognized for boosting application efficiency by developing automated test cases and enhancing software testing success by 95%. Experienced in analyzing logs, executing test cases, and maintaining quality assurance standards and procedures. Skilled in identifying, addressing, and resolving issues to ensure data accuracy and security. Seeking full-time work in the information technology field as a front-end or back-end developer, quality assurance testing analyst, or technical support analyst with a passion for web and mobile apps.

EDUCATION

Bachelor of Science (BS) in Web and Mobile Computing Rochester Institute of Technology (RIT) Rochester, NY

Anticipated Graduated: May 2021

Grade Point Average: 3.002/4.0

SKILLS & CAPABILITIES

● Visual Basic 6.0, HTML5, CSS3, C#, Java, Python, jQuery, Typescript, React, Angular 2+, JavaScript, JSON, Ajax, Kotlin, Swift, PHP, UX/UI, SQL, Excel, Power BI, Jupyter, Web Services SOAP, XML, API, Linux/Unix Scripting, Django framework and JSON RESTFUL

● Brackets, Visual Studio Code, Xcode, Android Studio, JGRASP, Photoshop, Illustrator, InVision (prototype), IntelliJ IDEA CE, MySQL, Microsoft SQL Server 2019, Selenium, XAMPP or MAMP, .NET MVC/Core, PhpMyAdmin, NoSQL, MongoDB, GitHub, NetBeans IDE, Eclipse IDE, GitLab, Node.js, Azure Microsoft, Heroku, AWS, AS1, AS2, TOSCA, Postman, and Jira.

● Developed and maintained quality assurance standards and procedures throughout SDLC.

● Involved in the specification reviews, test planning, and test case development, executing the test, and reporting bugs. KEY ACCOMPLISHMENTS

● Boosted application efficiency by developing automated functional/regression test cases using Tosca, based on business requirements and design documents from executing, identifying, and performing data-driven and regression testing in Jira.

● Enhanced software testing success by 95% through expertly executing functional and regression scripts using Tosca, identifying end-to-end scenarios and issues, and determining acceptance criteria to record final results.

● Designed and developed test code and applications to identify and resolve errors or bugs.

● Ensured software remains functional by performing updates, maintenance, and upgrades.

● Specialized in using Excel, SQL, and Power BI for transforming data into easily understood visualizations that provide business users with a full understanding of their business goal.

● Designed and Developed Azure App or AWS Service to create, deploy, and scale web applications and APIs, supporting various languages and frameworks like .NET, Node.js etc.

● Designed and developed services like Azure SQL Database and Azure Cosmos DB for storing and managing data. PROJECTS

Client Programming (HTML, CSS, JavaScript, JSON, AJAX, and jQuery)

● Created and implemented a program for students to view and learn about information science technology in college.

● Demo: https://ijc3093.github.io/Department_ajax_json/index.html. Server Programming (HTML, CSS, PHP, and Database, including MySQL)

● Designed and developed an event coordination program to manage bookings and attendance.

● Demo: GitHub - PHP-MYSQL-RESTFUL-EVENTS

RESTful API (ReactJS, Angular 2+, Node.js, and Postman)

● Developed a RESTful service using Node.js to track employee timecards for the company.

● Demo: GitHub: Nodejs-RestFul-Postman-IST341

Java 8.1 and GUI

● Created an application for tracking daily food consumption, automatically calculating calories, carbohydrates, fat, and protein intake throughout the day. Demo: https://github.com/ijc3093/SWEN-Wellness-Manager-Java EXPERIENCE Quality Engineer TD Bank Mount Laurel Township, NJ Oct 2022–Sept 2024

● Executed test cases in Jira to validate application functionality and identified test cases suitable for automation and

● Performed data-driven and regression testing using Tricentis Tosca, improving the overall application performance.

● Produced and executed functional and regression scripts for various application modules using Tricentis Tosca.

● Identified end-to-end testing scenarios and addressed object identification issues.

● Defined acceptance criteria and documented final test results for software validation. Software Developer (Intern) Center on Access Technology Rochester, NY Sept 2021–Dec 2021

● Developed an innovative application that enables hearing individuals to listen to museum information through audio playback while viewing images and allows deaf individuals to either read the information or watch a sign language video. Software Developer (Intern) Google (Remote) Rochester, NY Sept 2021–Dec 2021

● Designed a gaming app, SignPop, that helps hearing parents learn new signs to communicate with their deaf children. The app is available on Google Play for Android devices.

Help Desk Service (Intern) RIT Rochester, NY May 2018–Dec 2018

● Assisted in managing ticketing systems for the call center and addressed and resolved reported issues for institute employees by installing, configuring, upgrading, diagnosing, and troubleshooting computer hardware, peripherals, and operating systems.

● Created, updated, and resolved reported customer (institute employees) problems with a product/device. Installed, configured, upgraded, diagnosed, and performed troubleshooting on computer hardware, networks, peripherals, and operating systems. ACTIVITIES

Computer Club, RIT Rochester, NY Volleyball, RIT/NTID Rochester, NY Soccer, RIT/NTID Rochester, NY

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